As part of its commitment to increase customers’ access to banking services in
communities across the country, Access Bank has concluded plans to commission 10
Access ‘CLOSA’ outlets in 6 cities in Nigeria.
‘CLOSA’ branches are Access Bank Branded Cabins situated in ‘Metropolitan areas’
offering banking services to its customers. This is also a timely intervention to mitigate
the effect of restrictions caused by the coronavirus pandemic.
Access ‘CLOSA’ branches will be located not less than 3km or more than 20km from
the nearest existing Access Bank branch, and will offer banking services such as cash
deposits and cash withdrawals (no 3rd party withdrawals), customer on-boarding, funds
transfer subject to a limit of N150,000, BVN enrolment, card issuance, card activation,
cheque deposit, bills payment, and ATM services.
Speaking about the initiative, the Group Managing Director, Access Bank Plc., Herbert
Wigwe said, “Access CLOSA was introduced last year, and now, the peculiarities of the
Coronavirus has made it even more important to bring banking services closer to the
people. Access Bank understands that the risk of transmission is higher in congested
spaces and to mitigate this risk, we will be commissioning 10 more banking outlets to
serve the needs of our esteemed customers.”
“The CLOSA banking service is not being introduced to replace our existing branches,
rather aid the Bank in delivering on its commitment to offer best-in-class service to our customers. We are not aloof to the threat of the COVID-19 pandemic, and whilst we will
do all that is required to ensure branches remain safe for our employees and customers
in line with the protocol advised by the health authorities, we urge our customers to
leverage on our digital channels in carrying out transactions,” he added.
Managed by Access Bank and Agency banking representatives, Access CLOSA
branches are set to begin operations in Port Harcourt, Lagos, Kogi, Kaduna, Bayelsa,
Delta, Anambra, and Kogi.