Business

CORONAVIRUS: FIRSTBANK DEPLOYS MEASURES TO PROTECT EMPLOYEES, CUSTOMERS AND OTHER STAKEHOLDERS

Nigeria’s leading financial inclusion services provider, First Bank of Nigeria Limited, has announced proactive measures it has taken to control the spread of the COVID – 19 (Coronavirus) pandemic.

The Bank’s Group Head, Marketing & Corporate Communications, Folake Ani-Mumuney, said “embedded in our corporate strategy is business continuity management that ensures the delivery of products, services and initiatives to our stakeholders and enabling the economy in the long-term with minimal impact.

Therefore, we have employed necessary measures to keep our employees, customers and the general public safe-guarded and sensitised on preventive steps to flatten the curve at the fastest possible rate. These include the deployment of temperature measuring tools; hand sanitisers; face masks and adopting social distancing including utilizing virtual meetings. We have also cancelled owned and partnered planned events in the interim; suspended staff travels and have put measures in place to identify and communicate to staff who are arriving from affected countries to self-quarantine following the established protocols by the World Health Organisation and the government.

In addition, we have been amplifying all necessary official information from relevant health bodies and partners such as encouraging everyone to adhere to good hygiene practices which comprise regular cleaning of all surface areas – for example, tables, door handles – with disinfectants, consistent washing of hands as well as avoiding close contact with people and staying away from crowded environment’’.

Encouraging the use of cashless transactions, Mrs. Ani-Mumuney said; “we implore all our customers to embrace cashless transactions across our self-service platforms like *894# USSD banking services, FirstMobile, WhatsApp Banking, First Online for their needs like funds transfers, various bill payments, credit and internet data recharge and much more. In need of quick loans, these self-service platforms are also designed to meet their immediate needs through our FirstAdvance service”.

For enquiries and complaints, customers are encouraged to contact the Bank’s 24 hours multi-lingual customer care centre, FirstContact, on 01-4485500 or email, firstcontact@firstbanknigeria.com.

She noted that the Bank is committed to protecting the health and safety of all its staff, customers and host communities as together the fight against Coronavirus would be won.

The National Centre for Disease Control (NCDC) should be reached on its Toll-Free Number: 0800 9700 001 for immediate medical attention and advise.

Sahara Weekly

Sahara weekly online is published by First Sahara weekly international. contact saharaweekly@yahoo.com

Recent Posts

Brace Foundation Gives Attention to Children with Special Needs

Brace Foundation Gives Attention to Children with Special Needs The Brace Foundation on Friday in…

4 hours ago

Accolades to Christ House Of Prayer and Deliverance Ministry as they are set to celebrate their Annual Anniversary & Thanksgiving*

*Accolades to Christ House Of Prayer and Deliverance Ministry as they are set to celebrate…

5 hours ago

Professor Fidelis Oditah is Wrong about the EFCC By Dele Oyewale

Professor Fidelis Oditah is Wrong about the EFCC By Dele Oyewale Professor Fidelis Oditah’s recent…

11 hours ago

Ijebu Man of The Year Awards: Prince Segun Kaka Set to be Honored for Outstanding Legislative Contributions*

**Ijebu Man of The Year Awards: Prince Segun Kaka Set to be Honored for Outstanding…

11 hours ago

Kingmaker of Muguland: Dr. Banwo Releases Leaked Preview of Highly Anticipated Thriller

Kingmaker of Muguland: Dr. Banwo Releases Leaked Preview of Highly Anticipated Thriller   Dr. Ope…

13 hours ago

The Power of Building Resilience” By Prudent Ludidi

"The Power of Building Resilience" By Prudent Ludidi   Ladies and gentlemen, Life is unpredictable.…

17 hours ago