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Culture of Excellence in the Centre of Excellence: The Tokunbo Wahab Charge

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Culture of Excellence in the Centre of Excellence: The Tokunbo Wahab Charge

Culture of Excellence in the Centre of Excellence: The Tokunbo Wahab Charge 

 

 

 

 

When in 2019, Governor Babajide Sanwo-olu appointed Tokunbo Wahab as the Special Adviser on Education in Lagos State Government, those who know him felt the appointment wasn’t as befitting, as they believed he has more capacity for even bigger roles. Little did they know that it was a good thing for him. Crawl before walking; precept upon precept.

 

 

 

 

 

 

 

He turned that position into a high performing role. Among many other achievements is the addition of 2 new state-owned universities to the tertiary institutions by the State government – Lagos State University of Education (LASUED) and Lagos State University of Science and Technology (LASUSTECH).

It was against this background, that after a landslide victory in the 2023 election, giving a second term to the Sanwo-olu Administration based on numerous achievements of the Governor and his team, Tokunbo Wahab was named the Commissioner for the Environment and Water Resources. Many who know him well could not but hail the Governor’s choice and appointment, believing this as a more befitting role for the Honourable Commisioner. He came on board fully prepared, and in one week, Lagos felt him. A new Sheriff is in town.

Lagos, the most boisterous city in Nigeria, the 5th largest economy in Africa, and the most populated City in Africa has its accolades and myriad of challenges. Chief amongst these challenges is that of the Environment. Flooding, Dirts, Waste Disposal and Management, Noise Pollution, Environmental Degradation are key issues the Lagos populace deals with on a daily basis.

However, the main cause of all these is the “Culture of Impunity”, that ‘I don’t care attitude’ and sense of irresponsibility by the citizenry. Tokunbo was undaunted by any of these. It is therefore instructive to note that in the very first week of assuming office, he unveiled a vision “towards a cleaner and greener lagos”, and he set to work with a clarity of purpose and deep sense of urgency.

He engaged his team and Agencies within his Ministry, identifying the challenges, the hotspots,blindspots, and the usual suspects as they set out on this daunting task of cleaning up lagos. Firstly the markets were visited to ensure cleanliness, and those found wanting in keeping to the environmental fidelity were shut. Markets like Alayabiagba, Ile Epo, Owode Onirin, Alaba International Market, Mile 2 fruits market, Ajah Market etc. were either self-censoring or sanctioned.

Today, the fear of the ministry and its officials is the beginning of wisdom for markets, lounges, religious centres and environmental offenders. Today, markets and estates are using their initiatives to ensure a clean and habitable environment even before the visit of officials.

At some point when some zealots in one particular market went on the Social Media with spurious allegations that certain officials were demanding bribes to reopen their market, the Honourable Commissioner challenged them to name the culprits if there were such. Keen Observers knew immediately that this was a trumped up lie; those who know, can vouch without wincing that the new Commissioner cannot be bribed or bought. With what? they’ll be quick to ask. God has blessed him beyond his imaginations, and this silent philanthropist has been adding value to numerous people’s lives across the country for years even before finding himself in public service. This “Do Good” Lawyer has been a phenomenal personality who has been blessing thousands of people via Education, Health, Legal and other supports from Epe to Ogbomosho, Lagos to Borno and across the landscapes.

If you will name 20 performing political appointees in Nigeria today, Tokunbo Wahab will stand tall amongst them; if you name 10 appointees or Govt official that has ever served in Lagos State since 1999, he will be a leading figure; and if you are required to name one topmost performer in the current Sanwo-olu Administration, he will take the day.

Lagos is wearing a new look right now. The “Culture of Impunity” is changing across locations with his war against street trading, dirty markets, open defecation, etc. amid his flood prevention drive, water management, environmental protection, and several other initiatives. The ‘culture’ of impunity has been replaced with a new ‘Culture ‘ of Excellence befitting Lagos which prides herself as the “Centre of Excellence”.

This is one appointment that best describes the saying, ‘a square peg in a square hole’.

It is believed that the acknowledgement of his achievements in the last few months will serve as a call to greater service and a testament that Lagosians recognise performance and will reward it. Kudos to this high performer and ‘Congratulations’ to Governor Babajide Sanwo-olu for his commitment to exceptional performance. Lagos will not forget you.

Sola Fajobi is a Content Creator, Media & Entertainment Entrepreneur. He resides in Lagos.

 

 

Culture of Excellence in the Centre of Excellence: The Tokunbo Wahab Charge

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China’s Mosquito‑Sized Microdrone Ushers in a New Era of Covert Surveillance

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China’s Mosquito‑Sized Microdrone Ushers in a New Era of Covert Surveillance

By George Omagbemi Sylvester | Published by SaharaWeeklyNG

China’s National University of Defence Technology (NUDT) has developed a mosquito‑sized microdrone designed for covert surveillance and reconnaissance operations, revealing the prototype in June 2025 during a broadcast on China’s military channel CCTV‑7. The insect‑inspired device, measuring roughly 2 cm long and weighing about 0.3 grams, mimics living insect flight with two tiny flapping wings and hair‑thin legs, making it hard to detect by conventional systems.

Unveiled in Hunan Province, central China, the project leverages cutting‑edge micro‑electronics, bionic engineering, and lightweight materials to push the limits of micro aerial vehicle (MAV) technology. According to NUDT student Liang Hexiang, miniature platforms such as this one are “especially suited to information reconnaissance and special missions on the battlefield,” suggesting military applications where larger drones are impractical.

China’s push into micro‑robotics reflects a broader global trend, but the leap toward devices that resemble real insects raises intense debate. Proponents highlight the possibilities for close‑quarters intelligence gathering, urban reconnaissance, and operations in confined or denied spaces where typical UAVs cannot penetrate. Meanwhile, experts caution that limited power, short flight duration, and minimal payload capacity currently constrain real‑world performance, meaning these prototypes remain largely experimental.

Beyond military prospects, the innovation underscores China’s strategic focus on unmanned systems and AI‑integrated platforms, positioning it alongside other nations racing to explore next‑generation surveillance robotics. However, as the technology advances, concerns about privacy, ethical use, and potential misuse are intensifying, prompting calls for clear regulatory frameworks to govern ultra‑small drones that could blend unnoticed into civilian environments.

The mosquito‑sized microdrone thus symbolises both technological ambition and the complex challenges of balancing innovation with security and civil liberties in an era of shrinking machines with expanding capabilities.

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Banwo Questions Omokri’s Conduct After Appointment As Ambassador

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Banwo Questions Omokri’s Conduct After Appointment As Ambassador

 

Political commentator and founder of the Naija Lives Matter Organisation (NLM), Dr. Ope Banwo, has raised concerns about the conduct expected of diplomats following the appointment of Reno Omokri as Nigeria’s ambassador to Mexico.

 

In an article published on his website, www.mayoroffadeyi.com, Banwo argued that individuals appointed to represent Nigeria abroad are expected to maintain a level of neutrality and decorum that reflects the country’s diplomatic traditions.

 

The article titled “The Strange Case of Reno Omokri,” questions whether the tone of public political engagement associated with Omokri’s social media presence aligns with the expectations of diplomatic service.

 

Omokri, a former presidential aide who has built a strong online following through commentary on Nigerian politics and governance, was recently appointed as Nigeria’s envoy to Mexico.

 

According to Banwo’s article, the role of an ambassador requires a transition from partisan political commentary to broader national representation.

 

“An ambassador represents the entire nation and not a political party,” Banwo wrote, noting that diplomats are traditionally expected to avoid public political confrontations that could affect international perceptions of their countries.

 

He contrasted the roles of political campaigners and diplomats, arguing that the two require different communication styles and responsibilities.

 

“Politics is combative while diplomacy is measured,” Banwo stated in the article, emphasizing that ambassadors typically engage in dialogue, negotiation and relationship-building rather than domestic political disputes.

 

Banwo also pointed to the historical composition of Nigeria’s diplomatic corps, which has largely included career diplomats trained in international relations and protocol.

 

According to him, such professionals are accustomed to maintaining restraint in public communication because their statements can carry official implications.

 

The article also referenced the biblical book of Ecclesiastes to illustrate the author’s broader reflections on leadership and public office.

 

Banwo noted that the appointment of political figures to diplomatic positions is not unusual globally but stressed that such appointments usually come with expectations of behavioural adjustments.

 

He urged Nigerian public officials who hold diplomatic positions to prioritise the country’s international image and approach public commentary with caution.

 

“Nigeria deserves ambassadors who elevate the country’s image,” he wrote.

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How OPay Is Turning Product Architecture Into a Customer Service Advantage

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How OPay Is Turning Product Architecture Into a Customer Service Advantage

In high-volume fintech markets like Nigeria, customer service can no longer sit at the end of the business process. When a platform serves tens of millions of users and processes millions of transactions every day, the old model of customer service, call centres, long queues, and manual complaint handling quickly becomes too slow, too costly, and challenging to scale.

The future of customer service in fintech is not just about answering calls faster. It is about preventing problems before they happen. This is where product design, technology, and risk systems begin to play a bigger role. Instead of reacting to customer complaints, modern fintech platforms are now building customer protection and support directly into the app experience itself.

OPay is one of the platforms showing how this shift works in practice.

Over the past few years, OPay’s product development has followed a clear pattern. New features are not only designed to make payments easier, but also to reduce errors, prevent fraud, and lower the number of issues that customers need to complain about. In simple terms, many customer service problems are stopped before users even notice them.

One of the strongest examples of this approach is OPay’s real-time fraud and scam alerts. Traditionally, customers only contact support after money has already left their account. At that point, the damage is done, emotions are high, and recovery becomes more complex. OPay’s system works differently. When a transaction looks unusual, based on amount, timing, behaviour, or pattern, the system raises a warning before the transfer is completed. This gives users a chance to pause, review, and confirm. In many cases, this stops fraud before it happens.

For users, this feels like protection built into the app, not an emergency response after a loss. For the business, it means fewer fraud cases, fewer complaints, and less pressure on customer support teams. This proactive model aligns with global fintech best practices, which prioritise prevention over recovery.

Another important layer is step-up security for high-risk or high-value transactions. As users move more money and rely more heavily on digital wallets, security cannot be one-size-fits-all. Adding too many checks to every transaction creates frustration. Adding too few creates risk. OPay balances this by applying stronger security only when it is needed. For example, biometric verification and additional authentication steps are triggered in sensitive situations. This keeps everyday transactions smooth, while adding extra protection when the risk is higher. This approach builds trust quietly. Users may not always notice the security working in the background, but they feel the result: fewer unauthorised transfers and fewer urgent problems that require support intervention.

Beyond visible features, OPay also runs behaviour-based risk systems in the background. These systems monitor patterns such as sudden device changes, unusual login behaviour, or transaction activity that does not match a user’s normal habits. When something looks off, the system responds automatically. Most users never see these checks. But their impact shows up in fewer failed transactions, fewer reversals, and fewer cases where customers need to chase resolutions. As a result, customer service interactions shift away from crisis handling toward simple guidance and assistance.

Together, these layers form what can be called an invisible customer service system. Many issues are intercepted early, long before they become formal complaints. User sentiment on social media provides real-world signals of how this system is being experienced. On X (formerly Twitter), some users have publicly shared their experiences with OPay’s responsiveness and reliability.

One user, @ifedayo_johnson, wrote, “Opay has refunded it almost immediately. Before I even made this tweet but I didn’t notice. logged it as transfer made in error on the Opay app and they acted almost immediately. Commendable. Thank you @OPay_NG. I’m very impressed with this!”

Another user, @EgbonAduugbo, shared “The reason I love opay so much is that you hardly ever have to worry, wait or call their customer service for anything cuz everything just works!”

While social media comments are not formal performance metrics, they matter. They reflect how real users feel when systems work smoothly and issues are resolved quickly, often without friction. This product-led customer service model becomes even more important when viewed in the context of OPay’s scale. At this scale, even minor improvements in fraud prevention or transaction success rates can prevent thousands of potential complaints every day. In this context, customer service is no longer driven mainly by headcount. It is driven by engineering choices, risk models, and system design.

OPay’s journey suggests what the future of fintech in Africa may look like. The next generation of leaders will not only be those with the most users, but those whose systems are designed to protect users, resolve issues quickly, and reduce friction at scale.

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