Emirates wins record 8th consecutive Best Airline Worldwide award,
racking up three honours at the Business Traveller Middle East Awards
2021
Biometrics 1
Today, from check-in to gate, customers have the choice to experience
the future of travel at over 33 Emirates biometric checkpoints.
DUBAI, UAE 26 May 2021: Emirates has been voted ‘Best Airline Worldwide’
for the eighth consecutive time by the Business Traveller Middle East
Awards 2021. The airline also took home accolades for ‘Airline with the
Best First Class’ and ‘Airline with Best Economy Class’.
The wins demonstrate Emirates’ strategic approach to continuously
improving the onboard and on ground experience, offering a safe customer
journey across all touchpoints, leaving no detail behind, while ensuring
it meets evolving customer expectations during the most challenging
period the air travel industry has experienced.
To maintain its industry leadership, the airline has also doubled down
on its digital approach to modernize the air travel experience by fully
launching and scaling up its biometric path and touchless check-in,
providing further assurance and meeting the evolving expectations of
customers for a safer, contactless travel experience. Today, from
check-in to gate, customers have the choice to experience the future of
travel at over 33 Emirates biometric checkpoints and close to 50
touchless kiosks across Dubai International Airport.
Emirates continues to work hard to make travel easier and minimize
restrictions by closely collaborating with industry bodies and
government authorities to standardize Covid-19 related medical
documentation like vaccine records and PCR test results. Emirates began
trialing the IATA Travel Pass in April, and will be fully rolling it out
to all flights by the end of May. Emirates has also tied up with the
Dubai Health Authority for digital verification of Covid-19 related
medical records, further supporting a seamless, paperless experience for
customers at check-in.
When to comes to protecting customer travel plans, the airline has also
expanded initiatives to offer greater assurance and flexibility for a
stress-free experience. Customers now have more protection when they
plan and rebook their trips with a seamless rebooking experience should
their circumstances change for up to 36 months. On the Skywards front,
Emirates has extended its members’ tier status until 2022, and continues
to roll out more ways to earn miles, including online and retail
shopping, as well as co-branded credit cards and other brand tie-ups.
The airline was a first mover in the industry when it introduced free
Covid-19 cover to help customers travel with more confidence. The
initiative generated positive feedback from customers and the wider
industry, with many airlines following suit. Emirates expanded this to
offer the airline’s industry first, multi-risk travel insurance and
COVID-19 cover. This generous cover is offered by Emirates on all
tickets at no cost to customers. In addition to COVID-19 medical cover,
the cover also accounts for personal accidents during travel, winter
sports cover, loss of personal belongings, and trip disruptions due to
unexpected air space closure, travel recommendations or advisories, and
other circumstances.
When customers are ready to get back into the skies, an elevated onboard
experience awaits them across every cabin class. True to its ‘Fly
Better’ promise, Emirates continued to invest in the onboard experience
in spite of pandemic challenges. The Emirates’ First Class experience
leads the industry as one of the most luxurious in the skies. In
addition to the much talked about Boeing 777-300ER Game changer fully
enclosed suites, the latest A380 private suites have been recently
refreshed with additional enhancements including wider and taller doors
for even more privacy and comfort. Customers travelling on the airline’s
flagship A380 can also look forward to the in-flight Shower Spa, the
Onboard Lounge and many other touches that take flying to a whole new
level.
As customers return to travel, Emirates is bringing them a generous and
comfortable experience in Economy Class. On its latest A380, Emirates
has replaced its Economy seats onboard with more ergonomically designed
seats that come with full leather headrests and flexible side panels
which can be adjusted vertically for optimum support, a step up from the
version currently installed on Emirates’ Boeing 777 Game changer
aircraft. Each seat features an elegant wood grain finish on tray
tables, as well as a 13.3” personal screen to enjoy Emirates’
award-winning ice offering more than 4,500 channels on demand.
The Business Traveller Middle East awards are dedicated to business
travel, covering all aspects of the industry from airlines, airports,
hotels and loyalty programmes. The awards were presented virtually, and
attended by hundreds of industry professionals from across the region.
Shortlisted companies are judged by a panel of travel experts, alongside
the magazine’s editorial team, in addition to feedback from readers.
First Class_A380
The latest A380 private suites have been recently refreshed with
additional enhancements with wider and taller doors for even more
privacy and comfort.
Economy Class_A380
Best Regards