Zenith Bank Boosts Customers Online Experience With Revamped Digital Channels

Zenith Bank, one of Nigeria’s foremost financial institutions, has successfully restored full operational services across its electronic transaction channels, ensuring that customers can now enjoy seamless access to digital banking services.

This restoration follows temporary disruptions caused by a routine upgrade of the bank’s technology infrastructure, which aimed to optimize service delivery but impacted e-channel services recently.

In a post shared on Thursday through its social media platforms, the leading lender confirmed that all services across its electronic channels have been fully reinstated.

Reiterating its commitment to providing quality digital services, the bank assured customers of exceptional service with its newly enhanced technology infrastructure, designed to deliver seamless and innovative financial solutions.

The announcement stated:

“We are pleased to inform you that access to our digital channels has been restored, allowing you to perform transactions conveniently via your preferred platform.

We appreciate your patience during the IT infrastructure upgrade and sincerely apologize for any inconveniences you experienced.

Rest assured, we are dedicated to providing you with exceptional service, and the new IT infrastructure we have implemented will enable us to do so moving forward.

Thank you for choosing to bank with us.”

*Important Reminder*

Zenith Bank will NEVER call, SMS, or email you requesting your card details, PIN, token codes, mobile/internet banking login details, or any other account-related information.

We will also NEVER ask you to click on a link to update your bank information or activate your account. If you receive such messages, please DO NOT respond.

Fidelity Bank improves ease of Revenue Collection with Tax Booths

As part of initiatives towards increasing efficiency in revenue collection in Anambra State, leading financial institution, Fidelity Bank Plc, has donated 10 units of tax booths to the Anambra State Internal Revenue Service (AIRS).

Commenting on the donation, the Regional Bank Head, Awka, Fidelity Bank Plc, Dr. Nosa Orumwense, explained that the donation is borne out of the bank’s devotion to creating solutions for its customers.

“For nearly four decades, Fidelity Bank has been dedicated to meeting the banking needs of Nigerians with customized solutions. Whether through thoughtfully designed products or exceptional services, we have established ourselves as the preferred bank for individuals looking to grow, businesses interested in prospering and economies that want to prosper.

“Today’s donation to AIRS is a first-of-its-kind initiative in Nigeria and would go a long way in smoothening the experience with tax payment and collection for individuals and the Anambra State government respectively. We are grateful for the opportunity to partner with the government on this project and commit to do more”, explained Dr. Orumwense.

Named the “Fidelity Bank AIRS Small-Tax Hubs,” these booths are customized, secure, and user-friendly self-service terminals designed for efficient banking transactions. They are equipped with both mains and solar power sources to ensure continuous operation, and they connect to the internet for real-time transaction processing.

At the commissioning ceremony, Chairman of Anambra State Internal Revenue Service, Dr. Greg Ezeilo, FCA expressed gratitude for the donation, calling the gesture “a dream come true.” An elated Dr Ezeilo praised Fidelity Bank for the groundbreaking support while promising that the hubs would be utilized effectively.

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

Wema Bank Commemorates Nigeria at 64
…To reward 64 customers with cash prizes in The Wema Bank 5 for 5 Promo Season 4 Independence Day Special

Wema Bank, Nigeria’s foremost innovative bank and pioneer of Africa’s first fully digital bank, ALAT, is set to officially launch the 4th season of its reward initiative, the Wema Bank 5 for 5 Promo, with an Independence Day special live draw targeted at rewarding 64 Nigerians with cash prizes in commemoration of Nigeria at 64 on Tuesday, October 1, 2024.

Tagged the biggest 5 for 5 Promo season yet, the Wema Bank 5 for 5 Promo Season 4 is set to disburse N135,000,000 to Wema Bank customers across Nigeria. The special Independence live draw which marks the season’s kick-off will hold virtually on the Bank’s YouTube and Instagram channel, and will reward 64 Wema Bank customers with N5,000 each as against the stipulated 10 winners in the daily draws.

To qualify for the Wema Bank 5 for 5 Promo Independence Day Special draw, customers are to perform a minimum of one transaction between now and October 1, 2024, using the ALAT app, *945# or the Wema/ALAT debit card. Airtime or data purchases, inter-bank transfers, bill payments, cash withdrawals and all other transactions made using ALAT, *945# or Wema/ALAT card, are valid transactions to qualify for the draw.

With N135,000,000 set to be disbursed in daily, weekly and monthly draws, including a special grand prize of N5,000,000, the Wema Bank 5 for 5 Promo Season 4 promises to be a game changer, and every Nigerian can participate by funding their Wema/ALAT accounts and transacting frequently using ALAT, *945# or Wema/ALAT card.