As part of efforts to bring relief to its esteemed customers, MTN Nigeria has announced an extension in the closing hours of its SIM registration and re-validation outlets till 8pm, with an increased number of staff to cater to subscribers who want to register or revalidate their SIM cards.
Announcing the extension, Mr. Akinwale Goodluck, MTN Corporate Services Executive, said “we have increased the number of staff across our customer service outlets to cater for the SIM registration and revalidation of our esteemed subscribers across all our channels.
We have also mandated all our registration outlets to remain open till 8pm every day during this period.
This is to ensure that all MTN Nigeria subscribers whose lines were disconnected or experiencing difficulty in using their SIMs can easily register and revalidate their lines”.
Affected customers can revalidate their registration details at all MTN service outlets, agents, dealer shops and sales outlets. The registration is free and customers are urged to report suspicions of any fraudulent activity to the nearest MTN manager at their respective locations.
The telecoms operator also appealed to its subscribers to remain calm as the company is committed to ensuring that all affected subscribers complete the process as directed by NCC.