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Revealed Why Banks Are Having Technical Glitches With Online Banking

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Why Tinubu Suspended CBN Governor, Emefiele

Revealed Why Banks Are Having Technical Glitches With Online Banking

 

BANKS-The cashless banking initiative of the Central Bank of Nigeria (CBN) is being hindered as the Nigerian banks continue to experience the technology skills gap due to a brain drain that is consuming experienced tech personnel in the sector, LEADERSHIP can exclusively reveal.

Revealed Why Banks Are Having Technical Glitches With Online Banking

Findings showed that the IT department of most of the banks is now manned by inexperienced hands who cannot cope with the traffic on internet banking platforms. According to sources, although, the hike in brain drain in the banking sector started after the COVID-19 pandemic, precisely, 2021, the banks were managing the situation, until the Naira redesign policy of the apex bank kicked off early this year, hence, spiking the rate of usage of electronic and mobile banking platforms for banking transactions, a development the current personnel manning the IT backend of most banks are struggling to cope with.

 

The CBN had, in October 2022, announced its intention to redesign the nation’s currency, as effort to check terrorism financing, counterfeiting and imbalances in the fiscal space, to enable the apex bank take control of the currency in circulation and to move the country into a full-fledged cashless economy, initially, by January 31st, 2023.

 

Since the beginning of this year, when the policy was fully implemented, Nigerians have cried out over the fact that they could barely laid hands on the new naira notes, which is the only legal currency now accepted in the economy, due to insufficient cash in circulation.

 

This, in turn, has forced Nigerians to turn to internet banking system for their transaction. This could have been the means to moving the economy to a cashless economy, stakeholders have said, even as they lamented the poor network, infrastructure deficit and inexperienced tech, that have marred the policy in recent time.

 

The CEO, Precise Financial System, Mr Yemi Okeremi told LEADERSHIP, that the banking technology in Nigeria is fairly sophisticated, with respect to the country’s level of development.

 

Okeremi added that the naira redesign, leading to little cash in circulation and a surge in the use of the internet banking system, has caused more harm than good, as the fragile infrastructure put in place by the banks have further depleted as a result of traffic.

 

He said, “For me, we are not ready for the cashless policy. Before this time, we had enjoyed fairly good internet and mobile banking and that is because the banks had scaled up based on what was on the ground. They know the number of Nigerians who have signed up for their internet banking services and they also have idea of the Nigerians that are banked and have put infrastructure in place to service them.

 

“All of a sudden, the CBN then came up with the idea that all Nigerians must go cashless. This is like double of the figures that were using their internet services. There are many Nigerians who have accounts with banks, but not using their internet banking services. These set of people were forced to start using internet banking overnight, which has slowed down servers, thereby delaying transactions or even declining them.’’

 

He also said that many tech experts have left the country for greener pastures, leaving the less experienced personnel to manage the infrastructure in the bank. He said, ‘‘Most of these fresh graduates do not know the nitty-gritty on how to manage some of the software and hard ware used in the banking sector. Also, poor internet connectivity has marred the seamless transition to cashless, in the sense that, for cashless policy to work, people must transact and receive alert immediately.

 

“In essence, infrastructure deficit, brain drain, and social problem, whereby every Nigerians now want to use internet banking at the same time are the reasons why Nigerians are having issue with internet banking.’’

 

He however urged CBN to reconsider its decision. “We know cashless process is great for any economy to grow, however, CBN would have been gradual in the process of turning the Nigerian economy into cashless economy. The banking sector is doing the best they can do, because nobody envisaged the traffic of internet banking. I must commend them, however, I would appeal to them to scale up, to meet this present challenge.

 

“On broadband connectivity, the telecoms sector is doing its best, in that the industry is planning to scale up broadband connectivity level to like 70 per cent by 2024. If that happened, people will be able to receive alert of transaction on time,” he stated.

 

In the same vein, the head, of operations, Association of Licensed Telecommunications Operators of Nigeria (ALTON), Gbolahan Awonuga, has urged the banking sector to upgrade their capacity. Awonuga said, “What the government is doing now is that they want a total cashless environment. We are taking about digital economy, but there must be some level of preparation. The bank should be able to accommodate the traffic flow of their customers.

 

“If everybody should go into cashless, the internet platforms of the banks should be able to manage the traffic. The reason we are experiencing delays in transactions or declined transactions is that there are lot of traffic at the backend. People want to do internet banking at the same time, however, because of the capacity, they cannot enter at the same time.”

 

He advocated for more partnership with fintech companies. Awonuga disclosed that there are some few fintech companies who are working with banks to ensure seamless online internet banking, while calling for more to join as an effort to salvage the current situation.

 

Speaking with LEADERSHIP, the president of the Chartered Institute of Bankers of Nigeria (CIBN), Ken Opara, noted that the industry is currently suffering from talent drain. He said, “There is a whole lot of resignations and people leaving the industry particularly the younger ones. The figure is quite high. You train and then immediately you train them, they leave

 

the country and then you start all over again. It is a real challenge. The banking industry is losing a lot of younger ones. It is affecting the pull of manpower particularly the younger ones.

 

“They are moving in large numbers outside the country. We are experiencing a pull of people out of the industry to outside the country and these are the younger ones that we are supposed to hand over to after a period. So, succession planning is hindered, productivity is lowered because these guys are the next generation of people. That is also slowing

 

down activity.”

 

Also, Head, Financial Institutions Ratings at Agusto & Co, Ayokunle Olubunmi, affirmed that the mass exodus is impacting the succession plan in the banking industry.

 

He said, “Some banks are already having issues with their succession plans, so they are ensuring that, for each role, they have two to three people that understand it. So, if someone leaves, there is another to take over. It is not only the banking industry that is challenged, it all of the sectors of the economy from manufacturing to insurance and banking industry. The challenge is such that it is not even the lower cadre that is moving out, it is middle management and even in some cases upper management. A lot of companies are losing their best hands and even their technical hands.

 

“Zeroing it down into the banking industry, one area that is actually affected the most is the tech guys. Remember that a lot of banks are actually moving into digitization. So, people are losing their tech guys. Unfortunately, it is not a skill that is readily available like that. The talent pool is not that vast. The tech guys are moving to Canada and Europe. So, that has significantly affected them. It is such that in some banks, departments have lost a lot of their staff. All banks are affected and that is why you see all of them recruiting. This is how bad it is. For the banks, they actually have to manage it, because unfortunately as a bank, changing the trend is outside their purview. For banks, it is now about how you can actually adapt.”

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Allegation of 10,000 Deaths: Amnesty International Past Its Prime – Centre

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Amnesty International Criticism Allegation of 10,000 Deaths: Amnesty International Past Its Prime – Centre ...advises Amnesty International to Fold Up Voluntarily

Allegation of 10,000 Deaths: Amnesty International Past Its Prime – Centre

…advises Amnesty International to Fold Up Voluntarily

The African Centre for Human Rights and Rule of Law has criticized Amnesty International following its latest report, which alleged that up to 10,000 individuals have died in Nigerian Army custody since the onset of the Boko Haram insurgency.
Amnesty International Criticism Allegation of 10,000 Deaths: Amnesty International Past Its Prime – Centre ...advises Amnesty International to Fold Up Voluntarily
Grace Ameh, Head of the Centre, described Amnesty International as an organization that has outlived its relevance. She argued that instead of attempting to use Nigeria to repair its tarnished global reputation, Amnesty International should focus on voluntarily shutting down. Ameh asserted that the group has failed to prevent genocides globally and has become ineffective in its operations.
Reacting to the report in Abuja, Ameh stated, “The organization has become a shadow of its former self. It lacks creativity in its strategies and aims to distract the military from securing Nigeria from terrorists.”
She added, “One would have thought that Amnesty International would have moved beyond deploying blatant lies, fake news, and baseless allegations in its work in Nigeria. Instead, it has issued this misleading report to undermine the military’s efforts to liberate citizens held captive by Boko Haram terrorists.”
Ameh emphasized that Nigerians must recognize the transformation of their military into a professional fighting force that adheres to human rights, the rule of law, and global best practices. She argued that Amnesty International’s claims are inconsistent with the military’s demonstrated commitment to accountability and transparency.
“The Nigerian military operates under strict rules of engagement and complies with international human rights standards. Amnesty International has failed to substantiate its claims with credible evidence and has ignored the complexities of Nigeria’s security situation,” she said.
Ameh criticized Amnesty International for disregarding the Nigerian government’s efforts to investigate and address reported abuses. She challenged the organization to focus on global crises like the conflicts in Gaza and Ukraine rather than treating Nigeria as a convenient target to bolster its image.
“Amnesty International continues to recycle discredited reports under new titles and manipulated contexts while neglecting human catastrophes unfolding elsewhere. Its failure to contribute meaningfully to global issues has led to this misplaced attack on Nigeria,” Ameh said.
She urged Amnesty International’s Nigeria office to redirect its efforts toward addressing internal issues, including recent allegations of fraud and collusion with terrorists by former staff members and whistleblowers.
“Instead of perpetuating false narratives about Nigeria, Amnesty International should reflect on the revelations of misconduct within its ranks and take steps to regain credibility,” she concluded.

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As Wale Edun Re-awakens an Economy on the Edge of Collapse

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As Wale Edun Re-awakens an Economy on the Edge of Collapse

As Wale Edun Re-awakens an Economy on the Edge of Collapse

When President Bola Tinubu appointed Olawale Edun as Nigeria’s finance minister and coordinating minister of the economy in August 2023, many analysts wondered how he, alongside his colleagues in the fiscal and monetary authorities, would rejig an economy on the edge of total collapse.

As Wale Edun Re-awakens an Economy on the Edge of Collapse

A few months before the appointment was announced, Tinubu had just won a brutally disputed February 2023 presidential election, which was being challenged by his main opponents in court at the time. Vice President Atiku Abubakar, candidate of the People’s Democratic Party (PDP) and Peter Obi, the candidate of the Labour Party, both came second and third in the keenly contested elections. Both men claimed that the elections were rigged, and that Tinubu should be so removed from office.

Although Tinubu’s elections would later be confirmed by the election tribunals and the Supreme Court, the administration at the time faced serious legitimacy issues.

In that sense, among market analysts and economic experts, Wale Edun’s job was considered near-impossible.

It is important to state clearly that the scepticism that trailed his appointment didn’t stem from any doubt about Wale Edun’s expertise and competence to drive the reform; far from it!

In fact, he came very prepared for the job, as results of the past few months have shown.

Olawale Edun has a background in merchant banking, corporate finance, economics and international finance at both national and international levels. He is a former Chair of ChapelHillDenham Group, Lagos, a leading investment bank. He was an executive director of Lagos merchant bank, Investment Banking & Trust Company Limited, now Stanbic IBTC. He is also the Chair of Livewell Initiative, a not for profit organisation that specialises in health literacy advocacy and practical training in Nigeria, and a Trustee of Sisters Unite for Children, a not for profit institution that focuses on helping street children in Lagos.

But there were just too many hurdles for the President Bola Tinubu government to cross at the time, amid poor fiscal position, widespread poverty, dwindling revenues and drifting economy.

At the time of Edun’s appointment, Nigeria’s inflation rose to an 18-year high in July 2023. The country also faced widespread insecurity, mounting debt burden, high unemployment and slow growth which stoked tension among the population already struggling with a high cost of living.

To rejig the economy, Tinubu decided to embark on some of the boldest reforms that Nigeria has seen in years, including scrapping a popular but costly petrol subsidy and removing exchange rate restrictions.

Consequently, the naira weakened to record lows amid sky-high inflation and poverty.

Gains of Reforms

But in recent months, the pains witnessed by Nigerians seem to be paying off gradually as the gains of reforms are now manifesting.

Nothing demonstrates the confidence being restored in the local economy like how Nigeria recently achieved a milestone with its first-ever domestic dollar bond, which was oversubscribed by 180%.

Initially aiming to raise $500 million, the government finally secured $900 million in commitments. This result surprised many, given Nigeria’s fragile economic situation.

Wale Edun described the bond as a landmark for the country’s domestic market, adding that this success demonstrates investors’ confidence in the country’s ability to turn the economy around.

The bond, with a 9.75% coupon paid semi-annually over five years (an effective rate of 9.99%), is aimed at financing strategic projects in key sectors such as energy and infrastructure. The bond is part of a broader $2 billion program registered with Nigeria’s Securities and Exchange Commission. According to the terms of the issuance, the government has the option to absorb additional subscriptions up to the program’s full $2 billion limit.

The 180% oversubscription was indeed a major victory, drawing interest from Nigerian investors, the diaspora, and international institutions.

But before then, there has equally been some gains in the economy, all pointing towards Edun—-and indeed Tinubu’s—-rejig of the economy.

Already, the Federal Government no longer depends on the Central Bank of Nigeria (CBN) to fund its emerging obligations,a major part of the fruits being yielded by ongoing efforts to improve efficiency and ramp up revenues.

In September, Edun said the government has exited the use of Ways and Means advances for meeting emerging financing obligations, a practice that had been rampant until recently.

Within the periods, the federal government through the Central Bank of Nigeria cleared all outstanding matured and verified FX backlogs totaling $6 billion owed to various creditors, including foreign airlines.

All of the payments were without any depletion in the nation’s foreign reserves. Rather, the reserves have risen to a high of $41 billion, even as the nation remains at a far better fiscal position than it was before the new government came in, now meeting its obligations to creditors without hassles.

In recent months, it has become equally obvious that government was working to plug all loopholes and optimise Nigeria’s financial potential by ensuring that the country’s sovereign assets are fully harnessed for growth and development. Nigeria has huge stranded assets, which the government is expected to unlock to boost its financing liquidity, and efforts are being directed towards this path in recent months.

Another major gain of the government’s macroeconomic reforms is that the country now records a monthly net inflow of about $2.35 billion into its foreign exchange (forex) reserves in the recent months, an inrease that has contributed significantly to the stability of the naira in the forex market. Consequently, between Monday and today, Wednesday, the Naira has gained over N140 in the parallel market while strengthening and stabilizing in the orthodox market.

One equally important development that demonstrates the efficacy of Edun’s managerial competence was evident in the recent endorsement of the economic reforms by the International Monetary Fund. In her engagement with President Tinubu in November, the Managing Director of the International Monetary Fund, Kristalina Georgieva, commended Nigeria’s economic reforms under the leadership of Tinubu.

The IMF chief highlighted the progress made by Nigeria in its quest for economic stability and assured that the IMF remains strongly committed to supporting Nigeria on its path to recovery and sustained development.

What all of these have shown is that while reforms championed by Edun, Cardoso and others can be painful and tortuous, the gains can only reset a collapsing economy and fix a better future for younger Nigerians.

Like Georgieva said, the reform will surely “accelerate growth and generate jobs for its (Nigeria’s) vibrant population.” Surely, Wale Edun and others deserve all the support they can get.

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NAFDAC Begins Crackdown on Alcoholic Beverages Below 200ml

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NAFDAC Begins Crackdown on Alcoholic Beverages Below 200ml

NAFDAC Begins Crackdown on Alcoholic Beverages Below 200ml

 

The National Agency for Food and Drug Administration and Control (NAFDAC) has launched an enforcement campaign against the sale of alcoholic beverages in sachets and PET bottles below 200ml.

The enforcement began at Rumuokoro Market in Port Harcourt, Rivers State, where large quantities of the banned products were discovered in two shops. A statement by the South-South Zonal Director of NAFDAC, Pharm. Chukwuma Oligbu, and signed by the zone’s Public Relations Officer, Cyril Monye, confirmed the operation.

The seized items included hundreds of cartons of alcoholic drinks in sachets and PET bottles. Efforts to remove the products were met with resistance from traders, who reportedly obstructed the exercise.

Background on the Ban

Pharm. Oligbu explained that manufacturers were given a five-year grace period, starting in 2018, to phase out the production of these beverages. This period ended in December 2023, with the official ban announced in February 2024 by NAFDAC’s Director-General, Professor Mojisola Adeyeye.

“The ban was a decision of a federal government multilateral committee involving all stakeholders. NAFDAC will not tolerate the continued endangerment of young Nigerians through the consumption of these spirits,” Oligbu stated.

Warning to Manufacturers and Traders

The statement reiterated that manufacturers must halt production of the prohibited products. NAFDAC vowed to intensify its crackdown, targeting supermarkets, shops, and street vendors across the country to seize banned items.

This action is part of NAFDAC’s broader efforts to safeguard public health and address the dangers posed by the consumption of high-alcohol-content beverages in sachets and small containers.

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