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Inside Sources Reveal True Situation at Polaris Bank Limited, Clarify Falsehood and Media Attacks against Bank

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KPMG Customer Experience Survey lists Polaris Bank as the Most Improved Retail Bank 

Inside Sources Reveal True Situation at Polaris Bank Limited, Clarify Falsehood and Media Attacks against Bank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sahara Weekly Reports That Sources within Polaris Bank Limited have revealed the true situation in the financial institution that a section of the media has falsely spun around.

 

 

 

 

 

 

 

Inside Sources Reveal True Situation at Polaris Bank Limited, Clarify Falsehood and Media Attacks against Bank

 

 

 

 

 

 

 

 

 

 

 

 

 

According to the sources, there is no such thing as a controversy trailing the Bank, as the reaction within the financial institution stems from some staff’s inability to understand and accept positive and productive changes in the Bank’s operation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaking exclusively with this medium, one of the sources who pleaded anonymity noted that when the new investors acquired Polaris Bank Limited, they set new goals and objectives to drive it to a greater height.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

He added that strategies put in place to achieve these set targets are what some of the Bank’s staff are kicking against because it’s a change from the status quo.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“As you know, there are some basic things when a new owner acquires a business, be it a bank or whatever, he examines the profit and loss channels associated with such company and tries to promote the successful sides while eliminating the negative sides. It is all in a bid to boost profitability.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“In the case of Polaris Bank, what has happened is simple, the new owners want to avoid a run-of-the-mill approach to managing the Bank because they have seen where such leads. They have brought in their wealth of experience and are plucking the worms that are feeding fat on the Bank so that it can become a profitable entity; this is what is leading to the hues and cries you are hearing from some aggrieved staff of the Bank who are now doing their banking on social media pages.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Polaris Bank operates with the best standard and corporate governance you could imagine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

” change and Innovation are often frowned upon, but the truth is that Polaris Bank is witnessing its best years in a very long time with this new management, they are trying and will do better. It is those who have been exploiting the Bank and have now found out that their channels of exploitation are being threatened that are causing trouble where there is none,” the source noted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Another source within the Bank who gave his name as Tosin Mohammed (Not his Real Name) noted that it is a shame that people considered enlightened and exposed would feign ignorance of the situation they know about.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

According to him, some of the Bank’s staff obtained loans and have refused to serve them because of the Bank’s magnanimity. Attempts by the Bank to recoup these monies have seen them shouting blue murder. Indeed, some staff have sorted their case out while others are genuinely working on recovering the loans. Of course, some weak minded staff resorted to sponsoring social media stories to bend the hand of the management of the bank.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Talks that individuals and enterprises are taking their money away from the Bank to other banks is a big lie, as Polaris Bank is in the best condition it has ever been in a long while,” Mohammed concluded.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In October 2022, the Central Bank of Nigeria (CBN) sold Polaris Bank to Strategic Capital Investment Limited (SCIL).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On the accusations of staff accrued Uber expenses being taken at once by the new management, a source privy to the inner workings disclosed that Audit revealed an abuse of the process where some Managers were using Uber on public holidays and unauthorized hours.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On late meetings, the source explained that although there are frequent meetings but not late meetings. ‘”Of course, what do you expect when new management comes on board, you expect Strategy sessions, meetings, retreats, Monthly and Quarterly reviews to discuss vision, business plans, and performance.” It is nothing new, he averred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The source further explained that most of the unfounded negatives pushed around against the Bank are likely from staff currently being investigated for various infractions and being questioned.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“What of some staff who actually colluded with customers to avail loans only to abscond to foreign countries”. He concluded that there is a new order trying to put things right for the good of the Bank.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Since the constitution of the Bank’s new board, Polaris has hit the ground running, enthroning a new work culture and improving its earnings. It has also been celebrated with several awards, including the ‘MSME Bank of the Year 2022’ in the BusinessDay’s Banks and Other Financial Institutions (BAFI) Awards, Best Digital Bank: VULTe by Nigeria Fintech Award, and African Digital Bank of the Year presented by African Leadership Award.

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Alpha Morgan to Host 19th Economic Review Webinar

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Alpha Morgan to Host 19th Economic Review Webinar

 

In an economy shaped by constant shifts, the edge often belongs to those with the right information.

 

 

On Wednesday, February 25, 2026, Alpha Morgan Bank will host the 19th edition of its Economic Review Webinar, a high-level thought leadership session designed to equip businesses, investors, and individuals with timely financial and economic insight.

 

 

The session, which will hold live on Zoom at 10:00am WAT and will feature economist Bismarck Rewane, who will examine the key signals influencing Nigeria’s economic direction in 2026, including policy trends, market movements, and global developments shaping the local landscape.

 

 

With a consistent track record of delivering clarity in uncertain times, the Alpha Morgan Economic Review continues to provide practical context for decision-making in a dynamic environment.

 

 

Registration for the 19th Alpha Morgan Economic Review is free and can be completed via https://bit.ly/registeramerseries19

It is a bi-monthly platform that is open to the public and is held virtually.

 

 

Visit www.alphamorganbank to know more.

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Separating Fact from Confusion: What Nigerians Need to Know About the 7.5% VAT on Banking Service Fees

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In recent weeks, digital-banking customers and social media, especially on Twitter have raised concerns about deductions labelled as “VAT” on transfers and other charges.

Some dangerously false narratives, which when you take a critical look, you’ll clearly see that they have been orchestrated and sponsored by malicious elements, have given the impression that the 7.5% Value Added Tax (VAT) is a new or arbitrary charge introduced by fintechs, or that it applies to the amounts customers send. These claims are misleading and deserve careful clarification which is the purpose of this piece.

First, it’s important to understand how VAT works in Nigeria’s financial sector today. VAT on fees and charges for financial services has long been part of Nigeria’s tax system. The then Federal Inland Revenue Service (FIRS) had issued information circulars on March 31, 2021 where it stated that VAT on Financial Services (Circular No. 2021/04) that most fees, commissions, and charges by financial institutions (banks, insurance companies, brokers) are subject to 7.5% VAT.

This justifies a recent advertorial the Nigeria Revenue Service (NRS) which stated unequivocally that VAT was not newly introduced on banking service charges by recent tax reforms, and that it did not impose a new tax obligation on customers in that regard.

However what was left unsaid in that publication was that on the 12th of December, the tax agency had written to all financial institutions and payment gateways based on past meetings with operators that following from the new Tax Act, they were reminded of their mandatory obligations to collect, deduct and remit VAT at the prescribed rate.

The Agency then gave an 18- day grace period to all players to configure and align their systems while directing full compliance with the directive with effect from January 19, 2026. And so, some fintechs sent messages to their customers in the spirit of clarity and transparency.

It must be said that what has changed is that in a bid to widen the tax net, microfinance banks and fintechs who were not obligated to deduct and remit said VAT before now, have now become compelled to do so. The enforcement and standardised collection of VAT across banks and fintech platforms including mobile transfers, USSD transaction fees, and card issuance fees with compliance deadlines issued by tax authorities. So why anyone would vilify any financial institution obeying the laws of the land beats my imagination.

For those who have raised questions around transparency and wrongly suggesting that fintechs are suddenly imposing new, unexplained costs on users – as it has been explained above, this is a matter of regulatory compliance, not a lack of transparency or customer exploitation. These VAT deductions are not new fees created by the companies themselves, and providers are not arbitrarily raising their prices.

In closing, two things that everyone must bear in mind as we move forward in this new tax climate – all stakeholders including fintech platforms and regulators must communicate better and clearly. Nigerians must refrain from peddling unsubstantiated claims and malicious narratives, it has no benefits for anyone and erodes trust in systems.

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FirstBank Introduces Exclusive 500-Seater Bleacher at Carnival Calabar & Festival 2025

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RE: FIRSTBANK OFFICIAL STATEMENT 

FirstBank Introduces Exclusive 500-Seater Bleacher at Carnival Calabar & Festival 2025

 

Lagos, 26 December 2025 – FirstBank, West Africa’s premier financial institution and financial inclusion services provider, has officially announced its sponsorship of the Carnival Calabar & Festival 2025, unveiling a landmark addition set to redefine the carnival experience — the first-ever private premium seating area at the event.

 

The highlight of FirstBank’s participation is the construction of a 500-seater premium bleacher, designed to provide comfort, safety, and an elevated viewing experience for carnival enthusiasts.

 

Speaking on the sponsorship, the Acting Group Head Marketing and Corporate Communications, FirstBank, Olayinka Ijabiyi, noted that the carnival aligns with the Bank’s First@Arts initiative, a platform dedicated to supporting the creative arts value chain across Nigeria. He said, “We recognise the transformative power of the arts, including carnivals, in inspiring people and strengthening national unity. For more than 131 years, we have supported platforms that promote self-expression, social reflection and cultural exchange. Our investment in the Carnival Calabar & Festival demonstrates our commitment to preserving the nation’s rich cultural heritage through First@Arts.”

 

“As part of our sponsorship this year, we are introducing the first-ever private 500-seater premium bleacher to further elevate the carnival experience. This exclusive seating is designed to provide exceptional comfort and an unforgettable viewing experience for attendees,” Ijabiyi added.

 

The Chairman of the Cross River State Carnival Calabar Commission, Gabe Onah, also commented on FirstBank’s sponsorship. “FirstBank’s involvement is a strong demonstration of private-sector support for culture and tourism. This partnership not only enhances the overall quality of the carnival but also strengthens its global appeal,” he said.

 

The Carnival Calabar & Festival 2025 is officially marketed by Okhma Global Limited, the appointed Official Marketer responsible for brand partnerships, promotional engagements, and ticket sales. Okhma Global Limited has partnered with the Cross River State government in delivering Carnival Calabar & Festival for over ten years, playing a key role in strengthening the carnival’s commercial growth and global visibility.

 

 

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