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Customer Service Week: “Our Huge Opportunity To Say Thank You” – Ecobank Teller, Patrick Akinwuntan
The Managing Director, Ecobank Nigeria, Patrick Akinwuntan has restated the bank’s commitment to excellent service delivery to meet the needs and aspirations of its customers at all times. Flagging off the 2018 Customer Service Week at the Ikorodu branch of the bank on Tuesday, the Managing Director, said the week is a huge opportunity to say thank you and to celebrate customers of the bank. He assured that the bank will remain committed to excellence in products and services delivery at all its touch points.
“This is another moment to celebrate you. We will always celebrate you. You are the reason why we are in business. Excellent customer service is a vital part of our promise as a bank. For us, this is more than just providing answers. It’s helping customers even when they don’t know they need help. It’s teaching them how to do more with our products. It starts with a smile and a friendly word, and finishes with sharing our expertise, even when it has nothing at all to do with our products. We are committed to bringing you superior customer service, whenever, wherever, and however you need it. Thank you for choosing Ecobank.” He noted.
Mr Akinwuntan , who was a “Bank Teller” today at the Ikorodu Branch used the opportunity to showcase some of the digital and innovative self-service options offered by Ecobank. “We have Ecobankmobile app, and it is only one app for all the affiliates of the group including Nigeria. When you are within the app, you can switch from one country to the other, you can do transfers from one country to the other, instantly, seamlessly, real-time. On the app, you can also open an instant account, which we call Xpress account within 5 minutes, without having to go physically to the bank. Also on the app you can pay for your electricity bills, school fees, membership fees for major associations, insurance premiums, DSTV, but more importantly, you can also generate a token, which we call Xpress Cash, and you can take that code to any Ecobank ATM and withdraw cash. It’s very convenient and we have more than 8 million onboarded users on Ecobankmobile across Africa including 1.5 million of these users in Nigeria” he noted.
Further, the bank Managing Director said “we also offer on the app what we call EcobankPay. This is a multi-featured digital payment solution, designed to deliver unified and instant payment across a range of interconnected QR platforms (Masterpass QR, mVISA and mCash). EcobankPay can be used by all businesses from small informal micro merchants to large corporates as well as governments, allowing them to offer easy and convenient payment options to their customers in-store or online. From Ecobankpay, you scan the code with your phone camera and make your payment. You can do this in any location with a Masterpass or mVISA QR code. Also on the app there is the VISA Direct, which is a P to P functionality. This is the ability to use a VISA card to send money to another VISA card. When you have a VISA card and you have your account with a bank that is not Ecobank. You can, on our app, transfer money from your VISA card to another VISA card.
The Customer Service Week is a global event established by the International Customer Service Association. It is a weeklong activity from October 1st – 5th, 2018 dedicated to raising awareness on customer service and the vital role it plays in successful business practices. The chosen theme for this year is “Excellence happens here”. Ecobank has announced that management staff across the bank will be available to serve customers as tellers during the week to commemorate the Customer Service Week 2018.
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Moyo Ogunlewe Applauds Bashir’s Solar Empowerment Initiative for Ikeja Youths
The Lagos State Director-General of the City Boy Movement, Hon. Moyo Ogunlewe, has commended Comrade Oluwadamilare Sonayon Adebowale Bashir for launching a transformative solar electrification training programme targeted at youths in Ikeja.
The initiative, described as a multimillion-naira empowerment scheme, is designed to equip young people between the ages of 18 and 40 with practical, market-relevant skills in solar installation, maintenance, and system management. It is expected to open up employment opportunities while fostering entrepreneurship within the renewable energy sector.
According to Bashir, the programme will train 100 beneficiaries in phases, beginning with an initial batch of 40 participants. The phased approach, he explained, is to ensure quality delivery, hands-on learning, and proper supervision throughout the training period.
Speaking on the significance of the initiative, Bashir noted that the programme is a strategic intervention aimed at tackling youth unemployment while addressing Nigeria’s persistent power supply challenges through sustainable energy solutions.
“This is not just about training; it is about creating a new generation of self-reliant youths who can contribute meaningfully to the economy through renewable energy,” he stated.
Reacting to the development, Hon. Moyo Ogunlewe lauded Bashir’s commitment to grassroots empowerment, describing the initiative as timely and impactful.
Ogunlewe emphasized that such forward-thinking programmes align with ongoing efforts to promote youth development and economic inclusion across Lagos State. He further noted that investing in renewable energy skills places young people at the forefront of a rapidly evolving global industry.
Also lending his voice, the Executive Chairman of Kosofe Local Government, Hon. Barrister Moyosore Ogunleye, praised the initiative, highlighting its potential to transform lives and reduce unemployment at the community level.
The much-anticipated training programme, already generating buzz within Ikeja and beyond, is scheduled to hold on Monday, April 27, 2026, at Onigbongbo Local Council Development Area. Participants will be drawn from eight wards across the local government, ensuring broad-based inclusion and community impact.
Stakeholders believe the initiative could serve as a model for similar youth-focused renewable energy programmes across Lagos and Nigeria at large, especially at a time when alternative energy solutions are becoming increasingly critical to national development.
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Tayo Ayinde: The Quiet Engine of Lagos’ Governance
In the complex theatre of governance, where noise often masquerades as impact, few figures embody disciplined authority and strategic boldness like Tayo Ayinde, Chief of Staff to Governor Babajide Sanwo-Olu of Lagos. He is not a headline-chasing leader. Instead, Ayinde represents a rare breed, a calm but commanding operator whose strength is expressed through control, precision, and unwavering loyalty.
Ayinde’s personality is deeply rooted in his formative years within Nigeria’s security architecture. Having served in the State Security Service (SSS), where he rose through the ranks before retiring in 2009, he developed a mindset shaped by vigilance, intelligence gathering, and calculated decision-making.
This background did not just shape his career; it defined his temperament. Those who have observed him closely describe a man who is perpetually alert, mentally agile, and instinctively strategic. He anticipates rather than reacts and focuses on outcomes rather than optics.
His boldness, therefore, is not performative; it is institutional.
Nicknamed “Buffalo” by colleagues and associates, Ayinde’s personality reflects a striking paradox: gentle in appearance, yet formidable in execution. He carries a commanding presence while maintaining a composed and approachable demeanor. In political and administrative circles, he is known to demonstrate focus under pressure, maintain emotional discipline in crisis situations, and project authority that commands respect without coercion.
This blend of calmness and inner strength is what makes his leadership style uniquely effective. He is the type of leader who can enter a room quietly and still shape its direction.
Within the Lagos State Government, Ayinde is more than a chief of staff in title; he is widely regarded as the operational nucleus of the administration. He coordinates complex policy frameworks with precision and serves as a critical bridge between political leadership and administrative execution. In doing so, he manages competing interests without destabilizing governance.
President Bola Ahmed Tinubu has described him as a dependable ally and a stabilizing force, an acknowledgment of his ability to manage responsibility without being consumed by it.
Ayinde’s office is often described as a “solution centre”, a place where issues are addressed with clarity and speed rather than prolonged debate.
In Nigeria’s often unpredictable political environment, loyalty can be fluid. Ayinde, however, represents a different doctrine: loyalty as a strategic principle. From his days as Chief Detail to President Bola Ahmed Tinubu to his current role, he has built a reputation as a leader who understands power, respects hierarchy, and safeguards institutional continuity.
His consistency stands out. He does not shift with political winds, nor does he deploy influence for personal spectacle. Instead, he prioritizes structure, stability, and long-term outcomes. This approach has earned him a trusted position within Lagos’ political landscape, with credibility that cuts across different interests.
Beyond governance, Ayinde’s personality reveals a strong humanitarian dimension. Known for his quiet philanthropy, he has supported widows, orphans, and vulnerable communities over the years, often without public attention. His Ikeja residence is frequently described as an “open door,” reflecting a leadership philosophy grounded in accessibility and compassion.
This balance of firmness in leadership and empathy in human engagement, completes the architecture of his character.
In an era where leadership is often equated with visibility, Tayo Ayinde represents a different model, one defined by substance over spectacle. He is a strategist who thinks ahead, a coordinator who turns policy into reality, and a steady hand in complex systems.
His story is not one of flamboyance but of structured influence, disciplined authority, and consistent delivery. His impact is measured not by volume, but by his ability to guide outcomes, stabilize systems, and sustain governance at the highest level.
In the evolving narrative of Lagos State, Ayinde stands as a reminder that true power does not always announce itself. It operates, delivers, and endures.
~ Ayo Olusegun Writes
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Why Oshodi-Isolo Constituency 1 Should Stand with Engr. Abayomi David Fasanya (FASH)
By Ayodele Adeyeye
In every electoral cycle, constituents are presented with a familiar challenge: choosing not just a candidate, but a leader who embodies the values, vision and commitment required to drive meaningful development. For the people of Oshodi-Isolo Constituency 1, this moment calls for careful reflection and a decisive choice—one that prioritizes credibility, competence and community connection.
Among those seeking to represent the constituency, Engr. Abayomi David Fasanya (popularly known as FASH) has emerged as a compelling option, distinguished by his track record, grassroots engagement and forward-looking vision
At a time when public trust in leadership is often tested, FASH represents a refreshing alternative. He is widely regarded as a man of integrity, whose approach to leadership is rooted in service rather than self-interest. His long-standing connection with the people of Oshodi-Isolo Constituency 1 gives him a clear understanding of the socio-economic realities facing residents—from youth unemployment and infrastructure deficits to the need for sustainable community development.
One of the defining attributes of FASH’s candidacy is his strong grassroots appeal. Unlike many who approach leadership from a distance, he has remained closely connected to the community, engaging with residents, listening to their concerns and participating in initiatives aimed at improving their welfare. This familiarity positions him not just as a representative, but as a true voice of the people.
Equally important is his emphasis on service-driven leadership. In a political climate often dominated by rhetoric, FASH’s message is centered on tangible impact. His agenda reflects a commitment to delivering practical solutions—policies and programs that directly address the needs of the constituency while creating opportunities for growth and empowerment.
Furthermore, FASH has consistently advocated for unity and collective progress. He recognizes that the development of Oshodi-Isolo Constituency 1 depends on collaboration across diverse groups and interests. By promoting inclusiveness, peace and shared purpose, he aims to foster an environment where progress is not only achievable but sustainable.
Central to his campaign is a clear and actionable vision for development. This includes prioritizing youth empowerment through skills acquisition and job creation, supporting small and medium-scale enterprises and advocating for improved infrastructure and social services. His professional background as an engineer further strengthens his capacity to approach development with structure, innovation and efficiency.
As the constituency prepares to make a critical decision about its future, the need for leadership that inspires confidence and delivers results cannot be overstated. Oshodi-Isolo Constituency 1 deserves a representative who will illuminate pathways to progress, restore hope in governance and ensure that the dividends of democracy reach every corner of the community.
Engr. Abayomi David Fasanya (FASH) presents himself as that candidate—one ready to serve with dedication, guided by a vision of light, growth and inclusive development.
The choice ultimately rests with the people. But in FASH, many see not just a contender, but a leader prepared to translate aspiration into action and promise into progress.
Asoludero fun ilu Oshodi.
Ayodele Adeyeye writes from, Mafoluku, Oshodi, Lagos State
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