Business

Sogunle: Our Digital Branches will Improve Our Customers’ Productivity

Published

8 years ago

January 30, 2017

Sogunle: Our Digital Branches will Improve Our Customers’ Productivity

At the official unveiling of Stanbic IBTC Bank’s digital branch at the Maryland Mall, Lagos, Deputy Managing Director, Stanbic IBTC Bank, Dr. Demola Sogunle, spoke on Stanbic IBTC Bank’s digital banking revolution and the bank’s growth strategy, among other issues. Excerpts:

Can you tell us about the new digital branch that was unveiled by Stanbic IBTC?

This is our very first fully digital branch and for us at Stanbic IBTC, this is the beginning of a new phase with regards to customer interface, the reach of our channels and access to products and services. For us in the banking industry, we believe that digital is here to stay as the future of banking, self-service environment.

What prompted the bank to embark on this initiative?

With over 80 million Nigerians are on the internet, we believe that we should be able to take value to them online whilst providing same to other Nigerians at our traditional channels. Our overarching objective is to empower the customer even further by providing him self-service options in the comfort of a branch, this means he is able to do all of his transactions with little human interaction.

What distinguishes this digital branch from any other e-branch?

It is a fully digital branch. It is an entirely paperless, self-service environment, which speaks completely, to the aspirations of the customer with a millennial mindset. So whatever you want to do, you can come into the branch, go to any of the points and you are able to pay, collect cash or make enquiries. Everything is available for you; there is very little interface with human beings. When it comes to access to internet products and services, people with millennial mindsets are very conversant with everything that has to do with self-service and internet access. We believe that we are helping the customer improve productivity through these digital branches.

No doubt the Stanbic IBTC digital branch strategy is one important way to reach the unbanked population. What other plans are in place to attract the unbanked population?

Yes it is, even though there are still over 90 million unbanked in the country, we know we have more Nigerians with SIM cards and mobile phones, which makes it easier and cheaper to reach them. What we are trying to do with mobile and internet banking is to make banking faster, more convenient and a lot easier for our clients in such a way that their banking experience is seamless. Our newly upgraded mobile app represents yet another avenue through which the unbanked can be reached. Using technology provides us with the opportunity to develop competitive products and services that will help bring the unbanked into the banking system. It is not cost effective to try to open branches in every part of the country. But the moment we deploy technology via internet and mobile banking, it becomes easier for customers, even those in places where we do not have a physical presence, to access financial products and services. It is very easy for us to do and we would continue to push the technology envelope to reach the unbanked population.

Economic challenges have negatively impacted the profitability of the financial services industry. The industry’s NPL portfolio has risen over the past three years while deposits are dropping. How has technology helped banks, Stanbic IBTC Bank specifically, to cope in this period?

Any serious business continues with a future market will have to take digitisation quite seriously. At Stanbic IBTC, we have long embraced digitalization to strengthen our operations and processes, make them more accessible, efficient and cost effective. Today’s customers demand faster services without compromising quality. With technology, the turnaround time for quality service delivery is constantly getting reduced and we are also able to bring down costs, which is very important if we must boost profitability. So, one of our coping mechanism is to fully embrace technology, which has helped us provide unmatched innovative solutions, like this digital branch, the Stanbic IBTC mobile app, our internet banking, among others. We also ensure we have a highly experienced and motivated workforce. As a result, we regularly exceed clients’ expectations. This has helped the business. If you check our nine months financial result to September 2016, we did well, in spite of the economic challenges.

In any case, there are and always will be challenges but those challenges present opportunities as well; The important thing is that as a bank we are always ready and prepared to weather the storm and come out in a stronger position. We are here to deliver services to our customers for the long haul and we are ready to go through all these challenges to fulfill our obligations and responsibilities to all stakeholders: customers, shareholders, staff members and the communities within which we operate.

Stanbic IBTC has a large customer base of multinationals, and currently there are foreign currency issues. How has the bank been coping with this?

Well we continue to try our best to satisfy our customers’ demand as much as possible to ensure their businesses do not suffer. We continue to explore genuine avenues to source for our forex. We tap into these avenues to provide forex for our clients whenever they need it. For instance, from our custody business, through Stanbic IBTC Nominee, we get forex inflows. Given the fact that we have the biggest custody business when it comes to custody business for foreign investors, we tend to see forex inflows. Our global market is also very strong in terms of trading forex and we have got our parent company, Standard Bank. We have had to combine these sources to ensure that we are able to continue to provide something that is very scarce but very important to many of our customers. We have got commitments and we are trying our best to continue to fulfill these commitments to our customers given the forex liquidity challenges.

You mobile app has been newly upgraded. Can you tell us a bit about it and the safety nets attached to this app?

It is a product co-created with the customer; our customers and other stakeholders contributed significantly in designing it, this way, we have ensured that the app fits the precise need of our customers and as every app, we will keep updating. A lot of thoughts also went into making this app well encrypted and safe to use. We have no doubt it is a fantastic product that we have put out there. Everyone who has used the app has commended it. The functionality of the app is impressive. You can do both banking and investment transactions on it.

Going forward, what should we expect from Stanbic IBTC?

Mobile and indeed e- banking is the future of banking; Stanbic IBTC is keen to be at the cutting edge of the customer service and technology is a major way to achieve this. We would therefore continue to innovate and improve our services and ensure this is made available to our customers where ever they are.

Business

Dangote Growing SMEs In Nigeria-Fatima Wali-Abdurrahman

Published

33 minutes ago

May 13, 2025

Sahara Weekly

Dangote Growing SMEs In Nigeria-Fatima Wali-Abdurrahman

Dangote Industries Limited is partnering critical stakeholders in the economy to grow Micro, Small, and Medium Enterprises (MSMEs) across Nigeria, Senior Adviser to the President of Dangote Group, Fatima Wali-Abdurrahman, has said.

Speaking at the Dangote Special Day at the ongoing 2025 Nasarawa Trade Fair Exhibition in Lafia, she said the participation of the company and partnership with the Nigeria Association of Small-Scale Industrialists (NASSI), Nasarawa State Chapter, will help create awareness and scale up small businesses.

The Senior Adviser, who was represented by Hon. Dr. Shuaibu Abdullahi, the company’s National Assembly Liaison Lead, said Dangote Group will continue to partner government and private sectors to develop small businesses.

She said: “I am pleased to inform you that in alignment with theme of this year’s Trade Fair, the Aliko Dangote Foundation and the Bank of Industry (BoI) had entered a Memorandum of Understanding (MoU) and established a N5 billion fund dedicated to supporting micro, small, and medium enterprises (MSMEs) across Nigeria.

“This initiative aimed to create at least one million direct jobs by providing financial support to entrepreneurs engaged in manufacturing, agro-processing, and the merchandising of goods made wholly in Nigeria.”

She added that the MoU, which benefitted micro-enterprises included: cassava processors, aluminum artisans, poultry farmers, calabash carving groups, small traders, cattle rearing groups, vegetable sellers, market women and artisan groups, among others.

She said as part for its support for Small and Medium Scale Enterprises (MSMEs) in Nigeria, the company had supported Jakura Marble Industry Ltd (JMIL) in electrification.

She added that in line with the company’s commitment to supporting small businesses, agriculture, and job creation in Nigeria, Dangote Fertiliser Limited had initiated a comprehensive training programme targeting over one million farmers across the country.

“This programme, integral to our agricultural extension services, encompasses Spot Demonstrations, Result Demonstrations, Field Demonstrations, and Soil Sample Collections.

“The training is designed to educate farmers on best practices in fertiliser application, aiming to enhance crop yields and promote sustainable farming techniques. By providing hands-on demonstrations and soil analysis, we strive to empower farmers with the knowledge and tools necessary to improve their productivity and livelihoods.

“This programme shows our dedication to fostering agricultural development and economic growth in Nigeria.”

According to her, the company’s supports for “Fostering Economic Development Through Mineral and Agricultural Cottage Industrialization” are numerous.

“May I also inform this esteemed audience that our sponsorship of numerous Trade Fairs—including this one organized by the Nigerian Association of Small-Scale Industrialists (NASSI)—is a key component of our commitment to fostering the growth of trade and small businesses across Nigeria.

“By supporting this Trade Fair, we aim to provide micro, small, and medium enterprises (MSMEs) with platforms to showcase their products, network with potential partners, and access new markets, thereby contributing to the nation’s economic development.

“As a company, we are therefore joining NASSI and NACCIMA to call on the public and private sector stakeholders to prioritize MSMES in Nigeria. This is key to our industrialization effort in Nigeria.”

According to her, some of the Strategic Business Units that are participating from the Dangote Group are: Dangote Fertilser Limited (DFL), Dangote Peugeot Automobiles Nigeria Limited (DPAN), Dangote SinoTruck, Dangote Sugar Refinery (DSR), Dangote Salt (NASCON) and Dangote Cement Plc.

Business

Is It Safe to Invest in Lagos Real Estate? Here’s What You Must Know by Dennis Isong

Published

3 days ago

May 11, 2025

Sahara Weekly

Is It Safe to Invest in Lagos Real Estate? Here’s What You Must Know by Dennis Isong

In 2018, Chinedu bought a plot of land in Ibeju-Lekki for ₦600,000. At the time, his friends laughed. “Na bush you go buy?” they teased. Even Chinedu had doubts, especially after struggling to locate the land twice. But he had a gut feeling and decided to take the risk.

Fast forward to 2024, Chinedu got a call from a developer building around the Lekki Free Trade Zone. They were interested in acquiring his plot. The offer? ₦8.5 million. He thought it was a joke—until the cheque cleared.

“I almost sold that land two years ago for ₦1.2 million because I was broke,” he told me, shaking his head with a smile. “But something told me to wait.”

Today, that same bush has a tarred road, power poles, and new buildings sprouting like mushrooms. The value keeps rising, and Chinedu is already scouting for his next plot—this time in Epe.

His only regret?
“I wish I bought three plots instead of one.”

That’s Lagos real estate for you. It looks like nothing at first—but if you play your cards right, it could be the best decision of your life.

Let’s not beat around the bush—Lagos real estate is hot cake. Everyone seems to be talking about it, whispering about one land deal in Epe or a smart investment in Ibeju-Lekki. The conversations are endless, and so are the questions. But the one that keeps bouncing from one corner of the room to another is this:

Is it really safe to invest in Lagos real estate?

Well, short answer? Yes.
But let’s not stop at “yes.” This is Lagos. Nothing is ever that simple. Before you pull out your wallet or empty your savings app, you need to know a few things that the billboards won’t tell you.

First, Why Is Everyone Rushing to Invest in Lagos Real Estate?

If Lagos were a person, it would be that loud, fast-talking cousin who always seems to have money flowing from one hustle or the other. Lagos is not just a city—it’s a mood, a movement, a madness that somehow makes financial sense.

It’s the commercial heartbeat of Nigeria. And where the heart beats, money flows.

From tech bros in Yaba to deep-pocket oil boys in Lekki, everyone is looking for where to park their money, and land is the new bank. Real estate in Lagos has become the golden goose for the smart investor. And why not? Land here doesn’t sleep—it appreciates, sometimes with the arrogance of a billionaire who knows he can’t fail.

But Wait—Is It Safe?

Now, this is where it gets interesting. Lagos isn’t Disneyland. It’s not all shiny buildings and smiling agents. The truth is, there are landmines in the system—some figurative, some legal, and some spiritual (ask anyone who’s ever mistakenly bought “Omonile land”).

Yet, thousands of people are making solid money from it. Some have even become landlords from buying land they never visited. How is this possible?
It all comes down to how you invest, where you invest, and who you’re dealing with.

The Shaky Past, The Bright Future

Let’s be honest: Lagos has had its fair share of land drama. The tales are plenty—fake documents, family land disputes, sudden demolitions. These stories are scary, yes, but they’re not the full picture.

Over the years, the Lagos real estate sector has matured, especially with government regulations, better documentation processes, and real estate firms who are finally doing things the right way. This is not 1997 when you could buy land and discover later that the “agent” was actually a carpenter with a borrowed suit.

Today, with a bit of caution and proper due diligence, you can invest in Lagos real estate and sleep well at night—like a baby who just signed a deed of assignment.

Lagos Is Expanding—And That’s a Clue

One thing that gives Lagos real estate its strong appeal is urban sprawl. The Lagos of today is not the Lagos of 10 years ago. Places like Sangotedo, Epe, and Ibeju-Lekki used to be jokes in property circles. Now? They’re punchlines of profit.

The Dangote Refinery, Lekki Deep Sea Port, and Lekki Free Trade Zone are not just projects—they’re magnets. Land prices in these areas are not sitting still. They’re running marathons. If you blink, the same land you ignored in 2022 could be worth double in 2025.

So yes, investing in Lagos real estate now may look like buying “bush,” but you know what they say—today’s bush is tomorrow’s Banana Island.

Let’s Talk About Risk (Because You Should Know)

Is there risk? Of course. This is Nigeria. There’s risk in crossing the road. But guess what? Risk is also where the money hides.

The key to safe investment is not avoiding Lagos real estate—it’s knowing the game and playing it with sense. Don’t go in blindly. Don’t let “cheap” deceive you. And please, don’t collect land documents on the back of a recharge card.

Use registered surveyors. Work with legit companies. In fact, if the deal sounds like it fell from heaven, double-check that the land isn’t under water. Lagos doesn’t forgive carelessness.

So, Is It Worth It?

If you’re still asking that question, you haven’t met someone who bought land in Ibeju-Lekki at ₦500k five years ago and just sold it for ₦7 million.

You haven’t heard the story of the woman who bought three plots in Badagry when nobody was looking, and now developers are begging to buy just one for a small fortune.

The truth is, Lagos real estate is like plantain. It may look green today, but give it time—it will ripen beautifully.

Final Word (and A Small Nudge)

If you’re waiting for Lagos to be “perfect” before you invest, you might be waiting forever. Lagos is not perfect. It’s not even pretending to be. But guess what? Its imperfections are where the opportunities hide.

While you’re hesitating, others are buying. And while you’re analyzing, someone else is acquiring. At some point, you’ll look around and realize that the same land you ignored is now behind a gate with a ₦1,000,000 price tag just to inspect it.

So, is it safe to invest in Lagos real estate? Absolutely—if you do it wisely.
Ask questions. Partner with people who know what they’re doing. Don’t rush, but don’t wait forever.

And if you need a guide, someone to help you navigate this crazy but profitable world of Lagos property, you already know who to call.
Yes, it’s me—Dennis Isong, your Lagos Realtor Extraordinaire.

STOP LOSING MONEY IN LAGOS REAL ESTATE!
Protect your investment with due diligence.
Visit: LandProperty.ng/free

Bank

Fidelity Bank grows PBT by 167.8% to N105.8 billion in Q1 2025

Published

4 days ago

May 9, 2025

Sahara Weekly

Fidelity Bank grows PBT by 167.8% to N105.8 billion in Q1 2025

Lagos, Nigeria – May 1, 2025 – Fidelity Bank Plc, one of Nigeria’s leading Tier-1 financial institutions, has announced a remarkable financial performance for the first quarter of 2025, recording a Profit Before Tax (PBT) of N105.8 billion, representing an impressive growth of 167.8% compared to N39.5 billion in Q1 2024.

The bank’s unaudited financial statements, released on the Nigerian Exchange (NGX) on April 30, 2025, highlight a substantial increase in Gross Earnings, which rose to N315.4 billion, marking a year-on-year growth of 64.2% from N192.1 billion in the same period last year. Growth in interest income was primarily led by 38.6% yoy (7.4% ytd) expansion in earning assets base, while the increase in non -interest revenue came from FX-related income, trade and commission on banking services, etc., supported by increased customer transactions.

Commenting on the bank’s performance, Dr. Nneka Onyeali-Ikpe,OON, Managing Director/Chief Executive Officer of Fidelity Bank Plc, stated, “We started the year with triple-digit growth in profit and sustained the momentum in our earning assets growth. This performance shows the resilience of our business model and reinforces our confidence in delivering a better result in the 2025 financial year.”

Other areas of the unaudited financial statements, equally show a marked improvement with Total Deposits growing by 11.1% ytd to N6.6tn from N5.9tn in December 2024, driven by 10.6% ytd growth in low-cost deposits to N6.1tn, which represents 92.2% of total customer deposits. Local currency deposits increased by 2.0% ytd while foreign currency deposits increased by 21.4% from $1.9bn in December 2024 to $2.3bn.

Net Loans and Advances increased by 5.0% ytd to N4.6tn. The growth in the bank’s Loan Book was skewed to LCY Loans as cost of risk declined to 0.6% from 1.5% in 2024FY.

“Beginning the year with such positive momentum reinforces our commitment to supporting the growth of individuals and businesses, while enhancing our financial sustainability. As we go into the rest of the year, we remain focused on building a resilient banking franchise with a diversified earnings base,” Onyeali-Ikpe added.

Ranked among the best banks in Nigeria, Fidelity Bank Plc is a full-fledged Commercial Deposit Money Bank serving over 9.1 million customers through digital banking channels, its 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.

The Bank is the recipient of multiple local and international Awards, including the 2024 Excellence in Digital Transformation & MSME Banking Award by BusinessDay Banks and Financial Institutions (BAFI) Awards; the 2024 Most Innovative Mobile Banking Application award for its Fidelity Mobile App by Global Business Outlook, and the 2024 Most Innovative Investment Banking Service Provider award by Global Brands Magazine. Additionally, the Bank was recognized as the Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence and as the Export Financing Bank of the Year by the BusinessDay Banks and Financial Institutions (BAFI) Awards.