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COVID-19: Heritage Bank offers seamless service to stakeholders, curbs impact of virus
As the world grapple with the impact of the outbreak of Coronavirus pandemic, which has continued to cause worldwide challenges for healthcare systems, economies and corporate organisations, Heritage Bank Plc has taken practicable steps to offer seamless services to customers, whilst ensuring the health and safety of their workers and others at the workplace.
The bank, however, adopted a crisis response measures in place to minimise and manage the risk arising from the disease known as COVID-19 and ensure that the payment infrastructure and logistics to maintain operations going as various State governments brace up for lockdown to contain the pandemic.
The bank’s Management in a statement explained that part of its business continuity management emanating from Heritage Bank’s corporate strategy was to guarantee seamless service delivery to the various stakeholders, adopt measures to tackle significant business risk that might have growth impact on economy, whilst taken reasonably practicable steps to minimize the risk.
According to Heritage Bank, incognizant with the protocols proffered by the World Health Organisation, Nigeria Centre for Disease Control and other health agencies, Heritage Bank provided a work environment that is without risk to health and safety and adequate facilities for workers in carrying out their work, so far as is reasonably practicable.
The statement noted that the Bank has maintained a maximum of 10% of staff who constitute mainly Units heads and “must have” working from its premises during these times of uncertainties, whilst others work remotely from home to adhere to the social distancing directive.
The bank further noted that efforts have been ongoing via its intranet and other channels to keep staff and customers up-to-date with the latest COVID-19 information and provide clear direction and guidance expected of workers and customers.
“We have enforced and continued to monitor the need for workers to practice good hygiene, including: frequent hand washing, use of sanitizer, limiting contact with others, including through shaking hands covering their mouths while coughing or sneezing require workers to stay away from the workplace if they are unwell and not fit for work, and encourage them to seek medical advice as appropriate seek advice from health authorities immediately if there has been a confirmed case of COVID-19 and for staff who are arriving from affected countries to self-quarantine for 14days,” the financial institution stated.
To ensure seamless banking transactions, the bank explained that customers are constantly communicated to, to adopt its available 24/7 alternate electronic channels.
“We have encouraged our customers to adopt the self-service platforms like *745*0# for balance enquiry, Funds Transfer (Within Heritage Bank): *745*1*Amount*Account Number#, self-airtime recharge: *745*Amount#, third party airtime recharge: *745*Amount*Mobile Number# and change pin: *745*00#.
“We are available via email [email protected] and social media (insert social media icons) to render the following services: Debit Card Hotlist, Post No Debit Request (PND Placement), HB Padie unlock/ username request/ Password reset, Statement of Account (individual accounts) and general inquiries on products and services
“We have setup a COVID-19 Support Centre to offer COVID-19 safety tips to all our customers during this period, in support of the efforts of the Government and relevant bodies. Please send any information relating to the COVID-19 pandemic via these channels: E-mail: [email protected] and contact number: 01-2369099,” the bank explained. //End//
Fela Ibidapo, Divisional Head, Corporate Communications
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Meet Alhaji Ismail Adebayo Yisa, A Visionary Leader Committed to Philanthropy and Empowerment
Meet Alhaji Ismail Adebayo Yisa, A Visionary Leader Committed to Philanthropy and Empowerment
By Solanke Ayomideji Taiwo
Alhaji Ismail Adebayo Yisa stands as a beacon of hope and inspiration in the community of Abeokuta, Ogun State. As the Chief Executive Officer of 99 Cristal Lounge and Hotel International, he has transformed the hospitality landscape while simultaneously dedicating himself to uplifting the younger generation through a multitude of philanthropic initiatives.
He is the principal of the Omo-Ade Foundation, a charitable organization rooted in the mission of giving back to the community and fostering positive change. Under his leadership, the foundation has made significant strides in addressing the needs of the less fortunate. Notably, in July 2025, the Omo-Ade Foundation provided essential food and cash empowerment support to over 500 residents of Abeokuta North Local Government Area, illustrating his unwavering commitment to community welfare and development.
Alhaji Yisa is renowned for his warm-hearted nature and deep compassion, often described as having a heart of “gold.” His relentless dedication to philanthropy is a testament to his belief in the power of community and the importance of nurturing the potential of the younger generation.
His exemplary contributions have not gone unnoticed; Alhaji Yisa is a multiple award winner, recognized both in political circles and the educational sector for his outstanding service and commitment to the betterment of society. Through his work, he continues to inspire others to join the cause of social responsibility and community enhancement.
Through his leadership at 99 Cristal Lounge and Hotel International and the impactful initiatives of the Omo-Ade Foundation, Alhaji Ismail Adebayo Yisa is not only building a successful business but also shaping a brighter future for the youth and less privileged in Abeokuta North and beyond. His journey is a powerful reminder of the change one can effect through compassion, dedication, and selfless service.
Dangote Truck not responsible for Auchi Accident, says Eyewitness.
The Dangote Cement truck did not cause the tragic accident, which occurred on the Auchi-Okpella-Okene road, near Omega Fire Ministry in Auchi, Etsako West Local Government Area of Edo State, contrary to online reports.
An eyewitness, Audu Omale, who gave a vivid account of the accident, recalled that “a third-party truck loaded with cement was moving in the opposite direction of the Dangote Cement (DCT) CNG truck on a slopy road. The commercial truck driver lost control of his truck due to a suspected brake failure, ran into a moving vehicle, a motorcycle, and eventually crashed into the side of the DCT truck. The DCT CNG truck caught fire in the process.
“Consequently, three persons from the vehicle hit by the third-party truck lost their lives, while two persons sustained varying degrees of injuries and were rushed to a nearby hospital for treatment. The DCT truck driver escaped to avoid a mob attack,” Omale clarified.
In a related development, the Police Public Relations Officer (PPRO) of the Edo State Police Command, CSP Moses Yamu, confirmed that the accident involved two trucks, one belonging to Dangote Cement, another truck, which has not been identified, and a GLK Mercedes-Benz car.
The Edo PPRO noted that all three occupants in the GLK were confirmed dead in the hospital, while the Dangote truck caught ffirewhich was brought under control.
“I can confirm to you that three vehicles were involved in an accident in Auchi at midday: two trucks and one GLK Benz. The police moved to the scene of the accident and evacuated three occupants of the GLK to the hospital, where they were confirmed dead.
“Two of the vehicles involved were trucks, one belonging to Dangote Cement and another unidentified one. The Dangote truck caught fire and was brought under control,” Yamu stated. He added that the investigation was ongoing.
LOGS INVESTMENT JOINS FORCES WITH MC RICHMAN TO BRING “SOUTH AFRICA LAUGHS” TO LIFE
Chief John Eriourolo aka Ogba Johnilla
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