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Again, Opay Leaves 40 Million Customers Stranded Over Failed Transactions

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Again, Opay Leaves 40 Million Customers Stranded Over Failed Transactions

Again, Opay Leaves 40 Million Customers Stranded Over Failed Transactions

 

 

Popular financial technology company, Opay has once again rendered its over 40 Million customer base stranded due to an unexplained application glitch, barely a month after customers complained of their funds disappearing into thin air.

 

Again, Opay Leaves 40 Million Customers Stranded Over Failed Transactions

Several customers were embarrassed on Monday when their attempt to perform transactions failed repeatedly without any form of solution and explanation from the fintech company which prides itself as a company that gives freedom to make quick and easy payments.

Unfortunately, the company’s reputation to provide quick and easy payments proved otherwise following the inability of customers to make and receive payments. Some had to rely on other fintech apps like Moniepoint and Palmpay to execute their transactions.

‘’I went to bokku mart to purchase some goods and because I don’t have an ATM, I use my Opay always because it’s always been easy but I was embarrassed yesterday when the payment failed. I didn’t even see my transaction history but my account was debited. It was like disappearance of money’’, said a frustrated customer.

Another customer explained that his transactions were on pending for several hours when he tried to make payments after purchasing food items for his baby.

‘’My baby’s food finished and I thought of buying some at the supermarket on my way from work. I got there, picked what I wanted and proceeded to make payment but my transactions were pending. I initially thought it was network so I changed the line I was using for data. It was the same thing, I had to leave there to my house to get my ATM so that my baby will not starve.’’

It would be recalled that one month ago, customers experienced similar situation with Opay.

ead some tweets below

@OPay_NG

please explain why I say those money add up to my account and suddenly disappeared

https://x.com/psallo_tunes/status/1811851586412425220

@OPay_NG

”I made a transfer to an account, the money was debited twice but not credited to the account and I can’t even find the transaction in my Opay history. What’s going on!?”

”I don taya for Opay o I made a transaction and there was network error before I knew it my money was debited without any receipt to show for it. I’m getting tired of all this wey person dey try survive. Be like I go soon switch wallet to Palmpay”

”This is absolutely unacceptable! I transferred 10,000 to my Opay account, and to my greatest surprise, the amount has vanished without a trace. There is no receipt or transaction history available for this transfer.I demand a proper and immediate explanation for this.”

However, there has been no statement from the fintech company to explain the reason for this application glitch.

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Why You Should Visit EMERALD GARDEN 🍃 SANCTUARY in Pretoria

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Why You Should Visit EMERALD GARDEN 🍃 SANCTUARY in Pretoria

Why You Should Visit EMERALD GARDEN 🍃 SANCTUARY in Pretoria

 

Looking for the ultimate relaxation experience? Emerald Garden 🍃 Sanctuary offers a peaceful escape in the heart of Pretoria, where your body, mind, and soul can be rejuvenated. With a serene garden setting and a massage studio, you can enjoy treatments that soothe aches, relieve stress, and promote overall wellness.

 

🌿 A Massage for Every Need

Why You Should Visit EMERALD GARDEN 🍃 SANCTUARY in Pretoria

From gentle Swedish massages (starting at R280 for 30 minutes) to intense Deep Tissue therapy (add R100 to Swedish rates), Emerald Garden ensures you get the pressure you need. Prefer something even more indulgent? Try a Hot Stone Massage (R500 for 60 mins) or the deeply relaxing Indian Head Massage (R300 for 30 mins).

 

👣 Holistic Healing for Body & Soul

Reflexology: Treat your feet and improve circulation with sessions starting at R200.

 

Reiki Healing: Balance your energy and reduce stress (R380 for 60 mins).

Crystal & Gemstone Energy Bodywork: A powerful 90-minute session (R700), with an optional Reiki add-on.

 

💦 Detox & Refresh in the Steam Room

Enhance your massage with a steam session (starting at R250 for 30 mins). Perfect for detoxing and relaxing muscles before or after a treatment. Just remember—book in advance, as it takes an hour to heat up!

 

🕯️ Unique Experiences for Deep Relaxation

 

Tantric Massage (120 mins @ R1450) for deep connection and healing.

 

Nurturing Touch Massage in a tranquil garden setting with a water feature (R300–R700, depending on duration).

Pedicure with foot spa & massage (R400 for 60 mins).

 

🦜 Flexible Hours for Your Convenience

Open daily from 9:00 to 20:00.

Early bird sessions available—just arrange in advance!

 

Book your session now with Daniëla 🙌🪶 at 078 317 2539 and let Emerald Garden 🍃 Sanctuary transport you to a world of relaxation and healing!

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NNPC Reduces Petrol Pump Price to Match Dangote Refinery Amidst Market Competition

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NNPC Reduces Petrol Pump Price to Match Dangote Refinery Amidst Market Competition

NNPC Reduces Petrol Pump Price to Match Dangote Refinery Amidst Market Competition

The Nigerian National Petroleum Company Limited (NNPC) has reduced the pump prices of Premium Motor Spirit (PMS) at its retail outlets to align with the rates set by the Dangote Petroleum Refinery, signaling a new wave of competition in the downstream sector.

Our correspondents confirmed that NNPC-owned retail stations in Lagos adjusted their petrol price to N860 per litre on Monday, a significant reduction from the N945 per litre charged the previous day. This price adjustment follows Dangote Refinery’s decision to reduce its ex-depot price from N890 to N825 per litre, which in turn brought the pump price at MRS filling stations to N860 per litre.

Although NNPC Retail has yet to issue an official statement regarding the price reduction, stations in Lagos confirmed the adjustment. NNPC spokesperson Olufemi Soneye neither responded to calls nor messages regarding the development.

The National Vice President of the Independent Petroleum Marketers Association of Nigeria (IPMAN), Hammed Fashola, confirmed the price change, stating, “It is true, NNPC is selling petrol at N860 in the filling stations. Though this has not been reflected on the portal, they told me they are working on updating it.”

Similarly, Billy Gillis-Harry, the National President of the Petroleum Products Retail Outlet Owners Association of Nigeria (PETROAN), affirmed the development but mentioned that he was yet to receive full details.

Since December 2024, the Dangote refinery has led price adjustments in the Nigerian fuel market, frequently revising its rates based on market dynamics. Observers note that NNPC has been reactive to these changes, lowering its own prices whenever Dangote introduces a reduction.

Shift in Consumer Preferences

It has been observed that fuel queues, once common at NNPC stations, have now shifted to private retail stations such as MRS. This trend is attributed to the perception that Dangote-refined petrol lasts longer in fuel tanks compared to others.

A recent report by Energy Intelligence highlighted how the 650,000 barrels per day Dangote refinery has transformed Nigeria’s petroleum market. The report stated, “The refinery has broken state-owned NNPC’s tight monopoly on refining and products marketing in Nigeria and has structurally shifted Atlantic Basin gasoline balances, pressuring European margins.”

Currently, the Dangote refinery and the NNPC’s Port Harcourt refinery are the only active petrol producers in Nigeria. However, NNPC has clarified that it still procures petrol from Dangote Refinery for its Lagos stations and has not imported fuel this year but remains open to doing so if necessary.

Concerns Over Market Competition

While stakeholders have welcomed the price competition between Dangote and NNPC, concerns remain about the long-term implications. The IPMAN Vice President, Hammed Fashola, described the ongoing price war as beneficial to consumers but warned against monopolistic tactics.

“It’s a good development. I just hope they can sustain it. I pray it will not be a strategy to eliminate competitors. If sustained, it will ease the hardship in the country and benefit everyone,” Fashola remarked.

In a surprising move, Dangote Refinery also announced a refund of N65 per litre for marketers who had purchased PMS at higher rates before the latest reduction. This is aimed at addressing complaints from marketers affected by the sudden price drop.

Fashola acknowledged this effort but noted that not all marketers may benefit. “Those who paid but have not lifted their products will be captured and reimbursed. However, some who bought the product earlier and still have it in their tanks may not be covered,” he said.

Abuja and Other Cities See Price Adjustments

In Abuja, NNPC stations reduced petrol prices to N880 per litre, a drop from the N965 per litre recorded last week. At an NNPC retail outlet in Federal Housing, Kubwa, a pump attendant confirmed the price change, stating that the adjustment took effect on Monday afternoon.

However, independent marketers have struggled to implement price reductions. Many stations along Airport Road, Jabi, and Wuse have either maintained their former prices or made only slight adjustments.

  • A.A Rano (Airport Road) reduced its price to N945 per litre from N970 per litre.
  • Shema (opposite Dunamis Church) continued selling at N960 per litre.
  • Bovas (Airport Road) remained at N970 per litre.
  • Mobil (Jabi) adjusted to N960 per litre.
  • Conoil (Jabi) sold at N950 per litre.

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Citigroup’s $81 Trillion Blunder: The Banking Error of the Century! 

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Citigroup's $81 Trillion Blunder: The Banking Error of the Century! 

Citigroup’s $81 Trillion Blunder: The Banking Error of the Century! 

 

In a jaw-dropping financial mishap, Citigroup mistakenly credited a mind-blowing $81 trillion—yes, TRILLION—to a customer’s account instead of the intended $280, in what could be one of the largest transaction errors in banking history.

According to a report by the Financial Times, the stunning blunder occurred in April 2024 and shockingly slipped past two separate employees before getting the green light for processing. It wasn’t until an hour and a half after the transaction was approved that a third worker caught the error—setting off a frantic reversal operation that took several hours to complete.

 A Near-Miss of Epic Proportions 

Though no actual funds left Citigroup’s vaults, the error was serious enough to be flagged to U.S. financial regulators, including the Federal Reserve and the Office of the Comptroller of the Currency.

“Despite the fact that a payment of this size could not actually have been executed, our detective controls promptly identified the inputting error between two Citi ledger accounts, and we reversed the entry,” a Citi spokesperson explained in an emailed statement.

The blunder did not financially impact the customer or the bank, but it sheds light on Citi’s ongoing struggles with internal controls. The FT report revealed that the bank recorded 10 ‘near-miss’ transactions of $1 billion or more in 2024 alone, a slight improvement from 13 major errors in 2023.

 A Costly Pattern? 

Citigroup is no stranger to high-profile transaction errors. In 2020, the bank infamously wired $900 million by mistake to creditors of Revlon, sparking a lengthy legal battle. While the $81 trillion error was caught before any funds could be moved, it underscores the potentially catastrophic risks lurking in the world of high-speed digital banking.

With regulators closely watching, the pressure is on for Citi to tighten its financial controls—before the next error turns into an irreversible disaster.

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