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ARIK AIR OF THIEVES “How Arik Air ‘steals’ from us” — passengers

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Leading domestic airline in Nigeria, Arik Air, is in the bad book again. After several allegations against the airline on issues bordering on theft which they have tried to sweep under the cover, the lid was blown open on Sunday, February 15, 2015 when three staffers of the airline were caught in the act.
The Aviation Minister, Osita Chidoka, on Monday said the ministry has arrested three Arik Air staff for stealing fuel from an aircraft. 

Making the announcement on his official Facebook page, Chidoka said “the trio of Blessing Dugbe, Samuel Asuquo and Isaac Ajakaiye were arrested at the Murtala Mohammed International Airport, Lagos, during a security patrol operation on Sunday at about around 3 a.m. The trios were stealing Jet A1 fuel from Arik Air plane, with registration number: 5N-MID into six jerry cans for sale at a cheaper price to other unsuspecting airline operators.  It’s a development that has the capacity to threaten safety and security of airplanes.  Meanwhile, the three (3) suspects were handed over to the Crime Investigation Bureau (CIB), AVSEC MMIA for further action,” Mr. Chidoka said. 

He said considering the magnitude of the crime to the security and safety of airplanes, the chief security officer of the Lagos airport has been asked to ensure that the suspects are handed over to the airport police for adequate prosecution. 

This is not the first time that Arik staffers are accused of theft. Passengers have often lamented the loss of one item or the other, ranging from iPad, jewelleries, money, clothes to perfumes aboard the airline’s flights. 
A TEAM OF VICTIMS
When Elizabeth Nwafor booked an Arik Air ticket from Lagos to Johannesburg, South Africa, the last thing on her mind was being robbed en route her destination.
Ms. Nwafor went on a short vacation to Johannesburg on October 24, 2013. She boarded the Abuja– Lagos-Johannesburg flight with the airline using its Boeing 737-800 plane for the W3103 international flight.
Immediately she arrived Johannesburg and retrieved her briefcase from the luggage section, she noticed its lock had been broken.
On noticing the broken lock, Ms. Nwafor said she approached the Arik Air desk in Johannesburg to inquire if there was security check on her bag.
“When I picked up my luggage, I noticed that the padlock of my briefcase had been broken. So I went to the Arik desk in Johannesburg to file a complaint and find out what had happened; probably they must have broken it for security check although I did not see any sticker to indicate that,” Ms. Nwafor said.
To her surprise, the man on the desk informed her that there was no security check on her bag as such checks were not done by the airline in Johannesburg, and any such checks would have been done in Lagos.
However, he gave her a complaint form to fill; should she “discover any items missing from my suitcase.”
Ms. Nwafor reportedly decided to keep mum on the incident as she had no time to check through and be sure there were missing items in the bag.
“I wasn’t going to say anything about it,” she said. “But when we arrived in Lagos on our return flight, I boarded the shuttle bus with a number of people; about 20 of them and it turned out that nine had had the same experience and things were actually stolen from them.”
While Ms. Nwafor was lucky nothing was stolen from her bag, several other passengers on a similar flight three days later had worse experience.
Prince Sajere, who led a nine-member contingent, including the Miss Ambassador for Peace 2013, on a trip to Johannesburg said the flight was a very sad experience for his team.
He explained that having had his bag broken into and property stolen on a previous Arik flight, he only felt bad for the young women he travelled with as most of them were on that route for the first time.
“It was a sad experience. I led a team of beauty pageants from Lagos to Johannesburg on the October 27; the flight was by 10:45pm.
“Before we boarded the flight that very day, they called the attention of one of us that her bag was torn, immediately I saw it I knew it was Arik that tampered with it because one time I travelled with my family on Arik (Lagos to Johannesburg), they stole my iPad device.
Mr. Sajere said he asked the lady to check for any missing item in the bag. She didn’t because of her eagerness for the trip and because people had started boarding the plane.
The situation, however, worsened upon arrival in Johannesburg.
“Immediately we arrived, a particular girl started complaining that her iPad was gone from her bag. The girl that her bag was torn then realized that her clothes and jewelry were stolen; my perfume and shoes were also stolen from my bag. Every one of us had one or two things missing from our bags,” Mr. Sajere said.
Just like Ms. Nwafor, Mr. Sajere and his team complained to the airline’s desk in Johannesburg, but were referred to Arik Air’s headquarters in Lagos.
Mr. Sajere said that Arik Air officials in Johannesburg blamed their Lagos colleagues for the theft. They also told him that they had received many such complaints from Lagos passengers.
“We complained at Arik office in Jo’burg and they said we have to get back to Lagos to make a complaint, that it must be the Arik people from Lagos. They also said that a lot of complaints have been coming from their direction,” he said.
Any hope that Mr. Sajere and his team would get a redress at the Lagos office of the airline was dashed a few days later.
“Immediately I got to Lagos with the team, we went to the Lagos Arik office on November 1 (2013). I was speaking with the station Manager; a Yoruba guy, I can’t recall his name. He was nonchalant over our complaint and later two guys came as if we were in a court asking us what happened, when and how it happened and so on. Then they said we should go online to fill a form which can easily be denied and meanwhile there was no form online to be filled out,” he said.
When the team boarded the transit bus from the international terminal of the Murtala Muhammed International Airport to the local terminal, they realised they were not the only victims of the theft on the Arik flights, they met Ms. Nwafor and other passengers who suffered similar fate. All had returned on the same flight to Lagos from Johannesburg and shared their experiences.
“Immediately we boarded a transit bus in Lagos international airport to local, I was just trying to talk to the lady beside me about what happened,” Mr. Sajere said. “Immediately everybody started complaining about the same issues. It’s a pity that this happens here often, where our litigation doesn’t work, nobody cares.”
One of the members of Mr. Sajere’s team, Queen Irene, was too angered by the loss of her white mini-iPad that she declined to speak further on the matter.
Another passenger on the same flight, Etim Emoh, revealed that two pairs of shoes were stolen from his bag on another flight to Johannesburg.
 
 
 
 
 



“Arik Air inflight theft (Flight no. W3 151 @ 0700hr, 24th April, 2014. 
 
I have always heard of in-flight theft especially onboard Arik flights. However, I never thought it is being cleverly carried out by the cabin crew until this fateful day, Thursday the 24th of April 2014. I was flying Arik Air first flight (7am) from Lagos to Abuja and was seated on seat no. 22C. I had my luggage hand-carried with my business bag; both were stowed in the overhead luggage compartment a row behind my seat due to lack of space in front.


 
The flight landed in Abuja ok. I reached for my bags and disembarked the flight to join my driver who was already waiting to take me to the office. On getting to the office, I opened the business bag and reached for my iPad (Spacy gray colored iPad mini with retina display, Wi-Fi + cellular, 128GB storage capacity). That was when I got the first shocker – my iPad was nowhere in my bag!
 
 
I was so sure I placed it in my business bag. In my confusion, I started thinking I forgot it in the hotel room in Lagos. This doubt was cleared up the moment I tried to search for it using the “Find my iPad” application on my phone in conjunction with my iCloud account. To my greatest surprise, it was located in Nnamdi Azikiwe International Airport Abuja, I searched again and same location popped up. 
 
 
 
At this point, I left the office and headed back to the airport (Abuja), while still tracking the iPad on my iphone. Before I got to the airport, the iPad had already made four location changes still within the airport zone. While trying to track the exact point at the airport the iPad went offline and only re-emerged after about 50 minutes. However, this time it was tracked to Owerri airport. According to the tracker, the iPad remained at the tarmac (Owerri) for quite some time before it went offline again.
 
 
This only means that the iPad was removed from the bag while still onboard the aircraft by one of the cabin crew, most probably while pretending to arrange the overhead luggage compartment, since the iPad came with me from Lagos only to be stolen inflight yet it didn’t leave the Abuja airport before proceeding to Owerri the same day.”
 
 
 
We have tried calling Arik to give us a Manager (at the least) to speak with, or an official email address aside the customer services email address on their website to send an official petition but two customer services people (Foluke, and her immediate supervisor Samuel Sawyer) wouldn’t oblige, claiming their manager was not on seat and they couldn’t give an email address of any management staff beyond the general one on their website, which we know very well will not go further than the ‘junior’ staff, especially as this pertains to one of ‘their’ own.
 
 
I know if this gets to the right management staff, they would easily fish out who did this amongst their staff. There were 5 cabin crew members and these can easily be identified from the records.
 
Up until now, the person has switched off the Ipad as it hasn’t alerted to it being powered on since then. And, I am aware that my friend sent a message to the Ipad at a point while tracking it and he had become sure it was with a cabin crew member. The message stated that “this Ipad is stolen”. I (my opinion) believe this is why the thief hasnt put it on again – for now.
 

“I boarded this Arik Air flight from Abuja to Lagos 16th June, 2012 to connect an international flight. The flight scheduled to depart at 14:25 eventually left just around 15:00, which is a relatively good time considering the fact that delays of over 6 hours are the norm these days. 

First off, we couldn’t find where to sit as the cabin crew informed us that it was ‘free sitting.’ I wondered why the order guaranteed with seat allocation was discarded for the chaos of “free sitting.” Most of the passengers were not pleased. During the flight, I read a book and discussed an article I was working on with my friend Azeenarh. She encouraged me to get started with the article already. 

At this point I picked up my ipad to write, trying to imagine what happened in the last minutes of the Dana Crash. I had done some 500 words when the pilot announced that we were almost landing and all the routine of sitting upright, putting out electronic equipment meant that I had to stop using the ipad. I put the ipad in the seat pocket right in front of me.

On arrival in Lagos, I helped Azeenarh with her bag which was under the seat in front of her, while others in the usual style rushed to go out. We took our time and eventually alighted from the aircraft. When we got to Allen Avenue, I realised I had left my Ipad in the aircraft. We quickly dashed to the airport and we were fortunate to find out that the aircraft that brought us was still on ground. 

We finally met one Lanre who was in charge of complaints as mine – “Lost and Found” is what they call it. “Lost and Gone” would be more apt based on my experience. His friend asked him in Yoruba if he had seen anything and he mumbled something which I didn’t hear. I didn’t like the fact that they were even speaking Yoruba in mumbled voices at this time and I told Azeenarh the comportment of the staff best compares with that of Lagos motor parks. 

Lanre went and came back and said “they saw the ipad and put it inside your bag.” Of course that could not have happened. How could you have put an Ipad in my bag when the ipad was not tagged? How did you know which bag to put it in? While we were arguing about this, he left to attend to other passengers who had even more interesting complaints. 

Mary Chen as stated earlier had travelled from Lagos to Abuja (Flight W3 155, 11:45 June 12, 2012) to lodge a complaint. She found out that her jewelleries (gold trinkets INCLUDING her wedding ring) inside her jewelry box had been stolen. She had checked this box in and it was obvious someone had found a way to open the bag, steal her jewelleries and left the bag as if nothing had happened. There were other people with complaints of theft as Mary noted when she made her complaint the first time.

Asked about making a report, the Arik Air staff with phone number 08077791490 (the official number for complaints such as mine and Mary’s) said there was no form to fill, there was no superior to talk to, and that just verbally telling him was enough. Essentially there was nothing to document the complaints.

Why should someone who made a report a week after he had lost something just as valuable as my ipad, have his lost good returned to him within minutes of asking and I who made my report within 90 minutes of forgetting my ipad has to force Arik Air to do the needful? Lanre said they found the ipad and put it in my bag; that established the fact that the ipad was at least found. Emirates found the camera and kept it in place for the owner who claimed it on his return journey a week after. 

Arik Air found my ipad and claimed they had put it in my bag. The difference is why you can check in your luggage on Emirates airline and connect flights around the world and be sure they can be trusted to take care of even your lost good. With the other, your luggage is in danger on even a flight as short as Lagos – Abuja, even in a locked box like Mary’s.

I will be posting more reports on thefts such as this for now and would give special preference to Arik Air stolen goods reports.



The hashtag on twitter is #ArikAirWhereIsMyIpad”
 
“My hubby Mysteriously lost some money,about 200k when he boarded this same plane some years ago.
My bro left JFK on arik. He got to nigeria and realized some of his stuff were missing but shrugged thinking d guy who packed his stuff left them behind” – anonymous
 
“I have a personal experience. In 2009 i flew Arik air from lagos to Warri, 
somehow i forgot i had a pair of scissors in my hand luggage which was spotted during scan. 
The attendant requested i drop it before i can board. This wasn’t a big deal but I first had to almost empty my bag just to locate the scissors during which process i place certain items including my samsung camera on the desk. I foolishly let the dude assist me in getting my items back in my bag. That was the last time i saw the camera. It took me till last year to resume flying with Arik as i was seriously pissed.- anonymous
Funny enough while typing this reply, my boss narrated his own experience on how his pouch containing valuables and ID cards was lost when he flew Arik from Port Harcourt  to Abuja and all efforts to locate the items proved a abortive”.- anonymous
 
“I know someone whose laptop was removed from her checked-in luggage, on Arik flight from Lagos to London. When she complained, Arik said she was not supposed to put valuables in check-in luggage”- anonymous
“Aha, thank God my stuff did not go missing but many got their suitcases opened and items stolen from them, even those with padlocks. This guy was so furious, lol, he had his brand new phones stolen (probably for work or family member)”.- anonymous
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Fidelity Bank grows gross earnings by 38% to N434.95b in Q1

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Fidelity Bank grows gross earnings by 38% to N434.95b in Q1

 

Fidelity Bank Plc recorded 37.9 per cent growth in gross earnings to N434.95 billion in first quarter 2026 as the international commercial bank continued to expand its core banking market share.

 

Interim report and accounts of Fidelity Bank for the three months ended March 31, 2026 released at the Nigerian Exchange (NGX) showed that gross earnings rose from N315.42 billion in first quarter 20025 to N434.95 billion in first quarter 2026, representing an increase of 37.9 per cent.
The top-line performance was driven by impressive growth in the bank’s core business operations with interest incomes rising by 22.8 per cent to N314.48 billion in first quarter 2026 as against N256.10 billion in first quarter 2025.

 

With net interest income at N180.97 billion, the bank closed the period with profit before tax of N92.48 billion. After taxes, net profit stood at N74.47 billion for the three-month period. Earnings per share remained high at N5.69, underlining the capacity of the bank to reward its shareholders.

 

 

The balance sheet of the bank also emerged stronger. Total assets crossed the N11 trillion mark to N11.35 trillion by March 2026 compared with N10.46 trillion recorded in December 2025. Customers’ deposits increased from N6.89 trillion to N7.38 trillion. Total equity rode on the back of earnings growth to a 27.5 per cent increase from N1.09 trillion in December 2025 to N1.39 trillion by March 2026.

 

 

The first quarter 2026 results further consolidated the strong earnings outlook of the bank, which had successfully completed its recapitalisation amidst impressive earnings performance in 2025.
Fidelity Bank had recorded double-digit growths in interest and non-interest incomes as well as key balance sheet items during the year ended December 31, 2025.

 

 

The audited report showed that gross earnings rose from N1.04 trillion in 2024 to N1.52 trillion in 2025, an increase of 45.6 per cent. Interest and similar incomes had grown by 38.7 per cent from N803.1 billion in 2024 to N1.11 trillion in 2025. Fees and commission incomes also rose by 44.7 per cent from N78.4 billion to N113.4 billion. The bank recorded net profit after tax of N242.4 billion in 2025.

 

 

The bank’s balance sheet emerged stronger with total assets rising by 18.6 per cent to N10.46 trillion in 2025 as against N8.82 trillion in 2024. Customer deposits increased by 16.1 per cent from N5.94 trillion to N6.89 trillion, reflecting continued franchise strength and an improved funding profile. Net loans and advances meanwhile declined by 2.4 per cent to N4.28 trillion in 2025 as against N4.39 trillion in 2024, attributable to customers paying down on their mature obligations.

 

 

The bank had in 2025 strengthened its capital position, with eligible capital rising to N561 billion, above the regulatory minimum of N500 billion for banks with international authorisation. In addition, capital adequacy had remained robust, with Capital Adequacy Ratio of 30.94 per cent by December 2025 as against 23.47 per cent by December 2024.

 

Managing Director, Fidelity Bank Plc, Dr. Nneka Onyeali-Ikpe, said the first quarter 2026 results reinforced the bank’s strong and resilient business model.

 

She noted that with the remarkable success of its recapitalisation programme and continuing expansion, Fidelity Bank has entered a new era of growth and impressive returns.

 

“We are on a stronger footing and confident that we will set new growth records that are reflective of our legacy and the future we are working on,” Onyeali-Ikpe said.

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Dangote Refinery Ends Nigeria’s Era of Fuel Import Dependence, Boosts GDP, FX Earnings — EIU

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NLC Commends Dangote Refinery, Urges FG to Sell Adequate Crude in Naira to Reduce Fuel Prices

Dangote Refinery Ends Nigeria’s Era of Fuel Import Dependence, Boosts GDP, FX Earnings — EIU

The operational ramp up of the 650,000 barrels per day Dangote Petroleum Refinery & Petrochemicals is fundamentally reshaping Nigeria’s downstream oil sector, significantly reducing the country’s dependence on imported refined petroleum products and strengthening its external position, according to the Economist Intelligence Unit (EIU).

In its latest assessment on Nigeria’s fuel market and regulatory environment, the EIU said the refinery has already transformed a sector that was previously characterised by heavy reliance on imported fuel despite Nigeria being Africa’s largest crude oil producer. The report noted that the refinery met nearly 80 per cent of domestic petrol demand in April and produced enough volumes to satisfy local consumption requirements as operations approached full capacity.

The EIU described Nigeria’s downstream petroleum sector before the refinery as “long dysfunctional”, noting that the country had remained almost entirely dependent on costly imported fuel while producing nearly 1.5 million barrels of crude oil daily.

According to the report, the emergence of the refinery has reduced import dependence, improved domestic fuel availability and strengthened Nigeria’s balance of payments position through lower import demand and rising exports of refined petroleum products.

“The gradual ramp up of the 650,000 barrel/day Dangote refinery since May 2023 has transformed Nigeria’s long dysfunctional downstream sector,” the report stated. “The country’s main refineries, all state owned, had been inoperative for years and Nigeria was almost entirely reliant on costly imported fuel.”

The research and analysis division of The Economist Group, London added that the refinery’s attainment of full operational capacity and its planned expansion would further support Nigeria’s economic growth and foreign exchange earnings over the medium term.

“Meanwhile, the attainment of full capacity at, and an increase in exports from, the Dangote refinery will support real GDP growth and foreign exchange earnings in 2026 and 2027 and beyond, as a planned doubling of the plant’s output comes on stream around the end of the decade,” it added.

Industry analysts said the refinery is increasingly positioning Nigeria as an emerging refining and export hub, altering energy trade flows across Africa and reducing the vulnerability associated with fuel import dependence.

The EIU noted that the refinery’s expansion has coincided with major reforms in Nigeria’s downstream sector, including the removal of fuel subsidies and the introduction of market driven pricing mechanisms.

The report, however, said the transition from a state dominated fuel import structure to large scale domestic refining has triggered resistance from interests linked to the old import regime.

The latest tensions emerged following the decision by the Nigerian Midstream and Downstream Petroleum Regulatory Authority to relax restrictions on petrol imports despite the refinery’s growing capacity to meet domestic demand.

Dangote Industries subsequently initiated legal action, arguing that continued import approvals undermine domestic refining investments and conflict with the objectives of the Petroleum Industry Act, which seeks to encourage local refining capacity and reduce import dependence.

Analysts noted that the availability of large-scale domestic refining capacity has improved Nigeria’s energy security and reduced exposure to external supply shocks and foreign exchange volatility.

The Centre for the Promotion of Private Enterprise also cautioned against unrestrained importation of petroleum products, warning that such a policy could weaken Nigeria’s industrialisation drive and discourage investments in domestic refining.

Chief Executive Officer of CPPE, Muda Yusuf, said continued dependence on imported fuel had historically contributed to pressure on foreign reserves, exchange rate instability and fiscal leakages.

The refinery’s growing impact is also being reflected in Nigeria’s broader macroeconomic indicators. Earlier this month, S&P Global Ratings cited increased domestic refining capacity and rising hydrocarbon exports among the major factors supporting Nigeria’s sovereign credit rating upgrade – the first in 14 years.

Beyond Nigeria, analysts said the refinery is increasingly being viewed as a strategic industrial asset for Africa, where many countries remain heavily dependent on imported fuel despite rising demand for transportation, manufacturing, and power generation.

 

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BREAKING: Court Dismisses $19.6 Million Claim Against NNPCL — Rules Contract Scope Cannot Be Changed Orally

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BREAKING: Court Dismisses $19.6 Million Claim Against NNPCL — Rules Contract Scope Cannot Be Changed Orally

 

In a landmark ruling on Friday, May 22, 2026, the Federal Capital Territory High Court in Abuja threw out a $19.6 million lawsuit filed by Alternate Dimensions Ventures Ltd against the Nigerian National Petroleum Company Limited (NNPCL), affirming a key legal principle: a written contract cannot be expanded through oral agreements or conduct.

Alternate Dimensions had sought $19,600,000 in professional fees, claiming the scope of its Direct Sale, Direct Purchase (DSDP e-pro) contract with NNPCL was orally expanded. Represented by counsel Patrick Peter, the firm argued it was entitled to the revised sum for services rendered under the alleged new terms.

But NNPCL, through its lawyer Ituah Imhanze of KENNA LP, pushed back sharply, arguing that parties are bound exclusively by the clear terms of their written agreement. Imhanze contended that without any written amendment, the claim was legally unsound, and the court agreed.

Delivering judgment, Justice Hamza Mu’azu upheld NNPCL’s defense, stating that the contract was unambiguous and that no evidence was adduced during the trial, which supported the alleged scope expansion. The court further found that NNPCL fully complied with all contractual terms and committed no breach.

Dismissing the suit as meritless, Justice Mu’azu reinforced the doctrine of sanctity of contract: any amendment to a written agreement must be express, unequivocal, and documented, not implied or verbal.

The ruling spares NNPCL from the S19.6 million claim and also a floodgate of similar potential liabilities.

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