“Our Technology Infrastructure Now Best in Class, Thanks for Your Understanding”, Zenith Assures Customers

Zenith Bank Plc has announced that it now boasts the best technology infrastructure in the banking industry, positioning itself to provide an exceptional customer experience and superior service delivery moving forward. This upgrade follows a recent comprehensive technology enhancement.

The bank expressed its heartfelt gratitude to customers for their support and patience throughout the upgrade process, while also extending apologies for any inconveniences experienced during this time.

This announcement was made in a social media post on Wednesday, signed by Dame Dr. Adaora Umeoji, OON, the Group Managing Director/CEO.

In her message, the GMD/CEO emphasized the bank’s commitment to delivering an unparalleled service experience, stating, “We undertook this upgrade to ensure we can offer our customers the best possible service.”

Umeoji pledged that Zenith Bank will continue to innovate, ensuring that customer needs are met swiftly, safely, and conveniently.

The post read in part: “On behalf of the Board, Management, and Staff of Zenith Bank PLC, I would like to thank you for your patience and support during our IT infrastructure migration to a new and more robust operating system.

“We are truly grateful for the trust and confidence you have placed in us. The primary reason for undertaking this extensive endeavor was to better position Zenith Bank PLC for improved service delivery to all our valued customers and to create memorable banking experiences at all our touchpoints.

“While I regret the inconveniences and challenges you faced during and immediately after our migration, I am pleased to inform you that Zenith Bank PLC now has the best technology infrastructure in the industry. We are committed to ensuring you experience superior service delivery going forward.

“Rest assured, you remain our top priority, and Zenith Bank will continue to innovate and offer value-added products and services to meet all your banking needs quickly, safely, and conveniently.”

We’re Satisfied With Progress At FIRS — Reps Committee On Finance

The House of Representatives Committee on Finance has commended the level of progress and achievements being made by the Federal Inland Revenue Service (FIRS), promising that it will not withhold any support needed by the agency.

The Committee members, who were on an oversight visit, held a meeting with FIRS management at the Revenue House in Abuja, on Tuesday, and also toured the agency’s permanent headquarters in the Central Business District currently under construction.

The lawmakers, according to a statement by Dare Adekanmbi, Special Adviser on Media to the FIRS chairman, were conducted round the 17-floor building by the Special Adviser on Infrastructure, Mr Kunle Ogidi.

Chairman of the Committee, Honourable James Faleke expressed satisfaction at the transformation in FIRS under the chairman, Zacch Adedeji, and the increased tax revenue, pledging continued support of the Committee for the initiatives of the agency.

“For us, we can only commend the staff and Management of FIRS and of course the contractors for a job well done. We have seen the quality work being done. They have designed it very well and where we asked them questions, they answered. We are satisfied. We say kudos to FIRS.

“We first went to the temporary building where the FIRS is using now and of course we met the Directors and everybody. Why we have taken time to come on oversight is to allow him to fully settle and we have seen the evidence that he has fully settled.

“His work is very smooth and we could see on the faces of staff. We decided to come to the proposed permanent site. We have seen the progress so far. Like the architect said, the project began 2011 and it will be completed next year.

“We expect that when that is done and the Nigerian Revenue Service bill is passed, it will be launched in this building. And we expect more revenue to come to Nigeria.

On if the Committee is encouraged to continue to support FIRS, Faleke said: “We have also supported FIRS. Our committee is the main committee. If we withdraw our support, there will be a collapse of the system. It isn’t about being encouraged, it is about us doing our job, to do what is right.”

The Executive Chairman of the FIRS, Zacch Adedeji thanked the Committee for their visit and support, stating that FIRS will continue to collaborate with the National Assembly to move Nigeria forward.

Oil marketers counter Dangote over allegation of substandard product importation

The Depots and Petroleum Products Marketers Association of Nigeria (DAPPMAN) has countered the claim by Dangote Refinery that any oil importers landing petrol at a price cheaper than what the refinery is selling are importing substandard products and conniving with international traders to dump low quality products into Nigeria.

The refinery had made the claim on Sunday.

In a statement yesterday, DAPPMAN’s Executive Secretary, Olufemi Adewole, said none of its members was engaging in activities that could shortchange Nigerian fuel users by conniving with anyone to bring in low quality product into the country.

“We’ve said this for the umpteenth time, and it bears repeating, those in the downstream sector business of petroleum products trade are patriotic Nigerians who will not shortchange Nigerian citizens for filthy lucre. Our members are in this business to add value to the businesses of their fellow Nigerians and not to defraud them.

“Prices of products in the international market are dynamic as they’re dictated by prevailing circumstances at every given situation. We calculate our landing costs based on the dynamics of market forces, and the templates are always in the public domain. To claim that if the landing cost of imported product happens to be lower than that of the refinery indicates importation of low quality product is not only preposterous, but also fallacious. In any case, the management of the refinery has, until now, kept its cost and prices close to its chest and put it away from public scrutiny. “

“This type of submission, targeted at projecting our members negatively before the public, cannot help the management’s desire to have oil marketers patronise its products. What will ensure such patronage is transparency, fair play, and readiness to compete with others, including foreign refineries, on an even keel and on a level playing field.”