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FIRSTBANK INTRODUCES THE FIRST HUMANOID ROBOT

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FIRSTBANK INTRODUCES THE FIRST HUMANOID ROBOT

FIRSTBANK INTRODUCES THE FIRST HUMANOID ROBOT, REINFORCES ITS COMMITMENT TO PROVIDING INNOVATIVE FINANCIAL SOLUTIONS FOR CUSTOMERS 

 

  • FirstBank has launched an industry-first Humanoid Robot at its Adetokunbo Ademola VI, Lagos Digital Experience Centre (DXC) Branch
  • The robot is among the phased configuration of the bank’s state-of-the-art digitally led self-service branch
  • The Humanoid Robot is equipped with Video Banking and Artificial Intelligence (AI), taking on the role of friendly branch staff.

 

In furtherance to its leading role in providing innovative financial solutions in Nigeria, First Bank of Nigeria Limited, Nigeria’s premier financial institution and leading financial inclusion services provider, has announced the launch of a Humanoid Robot, the first of its kind in the financial services space in Nigeria.  The robot is equipped with Video Banking and Artificial Intelligence (AI), taking on the role of a friendly branch staff.

 

The Humanoid Robot can engage customers in conversations as well as through a touch screen strapped to his chest. The services performed by the robot include responding to customer enquiries on cash deposits, withdrawals, and ATM cards. The robot also aids complaint management as customers can log a complaint via QR with feedback generated within the advised time.

FIRSTBANK INTRODUCES THE FIRST HUMANOID ROBOT

The Humanoid Robot also keeps customers up to date with happenings about the Bank, including products launch and upgrades designed to strengthen the customer experience and satisfaction. The robot is a one-stop point to keep customers informed about the Bank. It also effectively manages customers’ accounts.

 

Expressing his delight at the initiative, Dr Adesola Adeduntan, the CEO of FirstBank Group noted that “the addition of the Humanoid Robot to our state-of-the-art Digital Experience Centre represents a purposeful stride towards transforming the banking landscape in the country and further showcases the priority we give to innovation within the Bank. With its advanced capabilities, the robot is designed to elevate the quality of our customers’ lives in today’s rapidly evolving digital world. Our unwavering dedication to delivering unparalleled banking services remains steadfast, as we leave no stone unturned in innovating to fulfil our customers’ needs.” he concluded.

 

The introduction of the Humanoid Robot is among the phased configuration of the Bank’s state-of-the-art digitally led self-service branch called Digital Experience Centre, launched in December 2021.

 

Another Humanoid Robot will also be deployed in the Bank’s next and second Digital Experience Centre, soon to be announced in the coming months.

 

About FirstBank

 

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading financial inclusion services provider in Nigeria for 129 years.

 

With over 800 business offices across our footprints and over 200,000 Banking Agents spread across 99% of the 774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail and corporate financial services to serve its over over 41 million customer accounts (including digital wallets) in Nigeria and over 700,000 customer accounts outside the country. The Bank has an international presence with subsidiaries operating in 9 other countries. These subsidiaries are FirstBank (UK) Limited in London and Paris, FirstBank in The Gambia, FirstBank Sierra-Leone, FirstBank in the Republic of Congo, FBNBank in Ghana, FBNBank in Guinea, FBNBank in Senegal as well as a Representative Office in Beijing, China. The Bank is at the forefront of promoting digital banking in the country and has issued over 12 million cards, the first bank to achieve such a milestone. FirstBank’s cashless transaction drive extends to having more than 12 million people on its USSD Quick Banking service through the nationally renowned *894# Banking code and over 4.5 million people on the FirstMobile platform. It is, by far, the leader in the number of digital transactions per minute across multiple channels.

 

FirstBank’s commitment to Diversity is shown in its policies, partnerships and initiatives, such as its employees’ ratio of female to male (about 39%:61%; and 32% women in management) as well as the FirstBank Women Network, an initiative that seeks to address the gender gap and increase the participation of women at all levels within the organization.  In addition, the Bank’s membership of the UN Women is an affirmation of a deliberate policy that is consistent with UN Women’s Women Empowerment’s Principles – Equal Opportunity, Inclusion, and Nondiscrimination.

 

Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities available in Nigeria an internationally competitive world-class brand and a credible financial partner.

 

For six consecutive years (2011 – 2016), FirstBank was named “Most Valuable Bank Brand in Nigeria” by the globally renowned The Banker Magazine of the Financial Times Group and “Best Retail Bank in Nigeria” eight times in a row, 2011 – 2018, by the Asian Banker International Excellence in Retail Financial Services Awards.

 

Notably, in 2022, the Bank took a long stride on its growth trajectory with the Bank’s Viability and Long-Term Issuer Default Ratings upgraded to ‘B’ from ‘B-‘ (with Outlooks Stable) by Fitch, a leading global rating agency. This is an indication of the Bank’s strong internal capital generation and the corresponding recession of its risks to capitalisation. Fitch also upgraded the Bank’s National Long-Term Ratings to ‘A (nga)’ from ‘BBB (nga)’, to reflect its improved creditworthiness relative to that of other issuers in Nigeria. Furthermore, the Top 100 African Bank rankings 2022 released by The Banker Magazine revealed FirstBank’s ranking as number one in Nigeria in terms of Overall Performance, Profitability, Efficiency and Return on Risk.

 

Other laudable feats in 2022 include FirstBank’s international recognitions on major indices by Euromoney Market Leaders, an independent global assessment of the leading financial service providers where FirstBank was crowned:

 

  • Market Leader: (tier-1 recognition) in Corporate and Social Responsibility (CSR),
  • Market Leader: (tier -1 recognition) Environmental, Social and Governance (ESG),
  • Highly Regarded: in Corporate Banking and Digital Solutions,
  • Notable: in SME Banking.

 

Also, in 2022 International Finance Magazine named the Bank “Most Innovative Banking Product in Nigeria” and “Best Retail Bank in Nigeria”. FirstBank was also awarded “Best Corporate Banking Western Africa, 2022” and “Best CSR Bank Western Africa, 2022’’ by Global Banking and Finance Magazine. Other notable awards in FirstBank coffers include: “Best Bank in Nigeria” by Global Finance magazine – fifteen times in a row; “Best Private Bank in Nigeria-2021” awarded by Global Finance magazine; “Best Internet Banking Nigeria” and ‘’Best CSR Bank Africa’’ by International Business Magazine.

 

In 2023, FirstBank has received notable awards including “Best Private Bank for Sustainable Investing in Africa 2023” by Global Finance Awards; “Best Sustainable Bank in Nigeria 2023” by International Investors Awards; “Best Bespoke Banking Services in Nigeria 2023” by International Investors Awards; “Best Financial Inclusion Service Provider in Nigeria 2023” by Digital Banker Africa; and “African Bank of the Year” by African Leadership Magazine.

 

Our vision is ‘To be Africa’s Bank of first choice’ and our mission is ‘To remain true to our name by providing the best financial services possible. This commitment is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Customer-Centricity. Our strategic ambition is ‘To deliver accelerated growth in profitability through customer-led innovation and disciplined execution and our brand promise is always to deliver the ultimate “gold standard” of value and excellence to position You First in every respect.

 

Folake Ani-Mumuney

Group Head, Marketing & Corporate Communications

First Bank of Nigeria Limited

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GTBank Launches Quick Airtime Loan at 2.95%

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GTCO increases GTBank’s Paid-Up Capital to ₦504 Billion

GTBank Launches Quick Airtime Loan at 2.95%

 

Guaranty Trust Bank Ltd (GTBank), the flagship banking franchise of GTCO Plc, Africa’s leading financial services group, today announced the launch of Quick Airtime Loan, an innovative digital solution that gives customers instant access to airtime when they run out of call credit and have limited funds in their bank accounts, ensuring customers can stay connected when it matters most.

 

In today’s always-on world, running out of airtime is more than a minor inconvenience. It can mean missed opportunities, disrupted plans, and lost connections, often at the very moment when funds are tight, and options are limited. Quick Airtime Loan was created to solve this problem, offering customers instant access to airtime on credit, directly from their bank. With Quick Airtime Loan, eligible GTBank customers can access from ₦100 and up to ₦10,000 by dialing *737*90#. Available across all major mobile networks in Nigeria, the service will soon expand to include data loans, further strengthening its proposition as a reliable on-demand platform.

For years, the airtime credit market has been dominated by Telcos, where charges for this service are at 15%. GTBank is now changing the narrative by offering a customer-centric, bank-led digital alternative priced at 2.95%. Built on transparency, convenience and affordability, Quick Airtime Loan has the potential to broaden access to airtime, deliver meaningful cost savings for millions of Nigerians, and redefine how financial services show up in everyday life, not just in banking moments.

Commenting on the product launch, Miriam Olusanya, Managing Director of Guaranty Trust Bank Ltd, said: “Quick Airtime Loan reflects GTBank’s continued focus on delivering digital solutions that are relevant, accessible, and built around real customer needs. The solution underscores the power of a connected financial ecosystem, combining GTBank’s digital reach and lending expertise with the capabilities of HabariPay to deliver a smooth, end-to-end experience. By leveraging unique strengths across the Group, we are able to accelerate innovation, strengthen execution, and deliver a more integrated customer experience across all our service channels.”

Importantly, Quick Airtime Loan highlights GTCO’s evolution as a fully diversified financial services group. Leveraging HabariPay’s Squad, the solution reinforces the Group’s ecosystem proposition by bringing together banking, payment technology, and digital channels to deliver intuitive, one-stop experiences for customers.

With this new product launch, Guaranty Trust Bank is extending its legacy of pioneering digital-first solutions that have redefined customer access to financial services across the industry, building on the proven strength of its widely adopted QuickCredit offering and the convenience of the Bank’s iconic *737# USSD Banking platform.
About Guaranty Trust Bank

Guaranty Trust Bank (GTBank) is the flagship banking franchise of GTCO Plc, a leading financial services group with a strong presence across Africa and the United Kingdom. The Bank is widely recognized for its leadership in digital banking, customer experience, and innovative financial solutions that deliver value to individuals, businesses, and communities.

About HabariPay

HabariPay is the payments fintech subsidiary of GTCO Plc, focused on enabling fast, secure, and accessible digital payments for individuals and businesses. By integrating payments and digital technology, HabariPay supports innovative services that make everyday financial interactions simpler and more seamless.
Enquiries:

GTCO
Group Corporate Communication
[email protected]
+234-1-2715227
www.gtcoplc.com

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BUA Group, AD Ports Group and MAIR Group Launch Strategic Plan for World-Class Sugar and Agro-Logistics Hub at Khalifa Port

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Photo Caption: BUA GROUP, AD PORTS GROUP AND MAIR GROUP SIGN MOU TO EXPLORE COLLABORATION IN SUGAR REFINING, AGRO-INDUSTRIAL DEVELOPMENT, AND INTEGRATED GLOBAL LOGISTICS SOLUTIONS L-R: Kabiru Rabiu, Group Executive Director, BUA Group; Cpt. Mohammed J. Al Shamisi, MD/Group CEO, AD Ports Group; Saif Al Mazrouei, CEO (Ports Cluster) AD Ports Group; Abdul Samad Rabiu, Founder/Executive Chairman, BUA Group; and Steve Green, Group CFO, MAIR Group

BUA Group, AD Ports Group and MAIR Group Sign MoU to Explore Collaboration in Sugar Refining, Agro-Industrial Development, and Integrated Global Logistics Solutions

Abu Dhabi, UAE – Monday, 16th February 2026

 

BUA Group, AD Ports Group, and MAIR Group of Abu Dhabi today signed a strategic Memorandum of Understanding (MoU) to explore collaboration in sugar refining, agro-industrial development, and integrated global logistics solutions. The partnership aims to create a world-class platform that strengthens regional food security, supports industrial diversification, and reinforces Abu Dhabi’s position as a hub for trade and manufacturing.

 

The proposed collaboration will leverage BUA Group’s industrial and logistics expertise, Khalifa Port’s world-class infrastructure, and AD Ports Group’s operational experience. The initiative aligns with the objectives of the UAE Food Security Strategy 2051, which seeks to position the UAE as a global leader in sustainable food production and resilient supply chains. It also aligns with Nigeria’s food production- and export-oriented agricultural transformation agenda, focused on scaling domestic capacity, strengthening value addition, improving post-harvest logistics, and unlocking new markets for Nigerian produce across the Middle East, Asia, and beyond.

 

Photo Caption: BUA GROUP, AD PORTS GROUP AND MAIR GROUP SIGN MOU TO EXPLORE COLLABORATION IN SUGAR REFINING, AGRO-INDUSTRIAL DEVELOPMENT, AND INTEGRATED GLOBAL LOGISTICS SOLUTIONS

L-R:  Kabiru Rabiu, Group Executive Director, BUA Group;  Cpt. Mohammed J. Al Shamisi, MD/Group CEO, AD Ports Group; Saif Al Mazrouei, CEO (Ports Cluster) AD Ports Group; Abdul Samad Rabiu, Founder/Executive Chairman, BUA Group; and Steve Green, Group CFO, MAIR Group

Photo Caption: L-R: Kabiru Rabiu, Group Executive Director, BUA Group; Cpt. Mohammed J. Al Shamisi, MD/Group CEO, AD Ports Group; Saif Al Mazrouei, CEO (Ports Cluster) AD Ports Group; Abdul Samad Rabiu, Founder/Executive Chairman, BUA Group; and Steve Green, Group CFO, MAIR Group

 

Through structured aggregation, processing, storage, and maritime export channels, the partnership is designed to reduce supply chain inefficiencies, enhance traceability and quality standards, and also create a predictable trade corridor between West Africa and the Gulf.

 

BUA Group—recognised as one of Africa’s largest and most diversified conglomerates, with major investments across sugar refining, food production, flour milling, cement manufacturing, and infrastructure- brings extensive industrial expertise and large-scale operational capability to the venture. MAIR Group will provide strategic support in developing integrated logistics and agro-industrial solutions, creating a seamless platform for production, storage, and distribution.

 

Abdul Samad Rabiu, Founder and Chairman of BUA Group, said:

“This MoU marks an important milestone in BUA’s international expansion and reflects our long-term vision of building globally competitive industrial platforms. Together with AD Ports Group and MAIR Group, we aim to develop sustainable food production and logistics solutions that strengthen regional supply chains and support the UAE’s Food Security Strategy 2051.”

 

He further added that, “This partnership represents not just a commercial arrangement but a strategic food corridor anchored on shared economic ambition, resilient infrastructure, and disciplined execution, reinforcing long-term food security objectives for both nations.”

 

A representative of MAIR Group added:

“This collaboration underscores our commitment to advancing strategic industries in Abu Dhabi and building integrated solutions that reinforce the UAE’s position as a global hub for trade, food security, and industrial excellence.”

 

A spokesperson from AD Ports Group commented:

“Our partnership with BUA Group and MAIR Group highlights Khalifa Port’s role as a catalyst for high-impact industrial investments. This initiative will enhance regional food security, strengthen global trade connectivity, and support Abu Dhabi’s economic diversification goals.”

 

This MoU marks a historic collaboration that combines world-class infrastructure, industrial expertise, and strategic vision, setting the stage for a sustainable and resilient food and logistics ecosystem that will benefit the UAE, the region, and global markets alike.

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Dollar Scarcity Eases as Elumelu Briefs Tinubu on FX Stability

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Dollar Scarcity Eases as Elumelu Briefs Tinubu on FX Stability

By George Omagbemi Sylvester | Published by SaharaWeeklyNG 

The Chairman of United Bank for Africa (UBA), Tony Elumelu, has declared that the era of acute dollar scarcity in Nigeria is effectively over, following a high-level meeting with President Bola Ahmed Tinubu in Abuja. According to Elumelu, reforms introduced by the federal government and the monetary authorities have “sorted” the foreign exchange market, restoring liquidity and improving investor confidence.

 

The meeting took place at the Presidential Villa in Abuja, where Elumelu briefed the President on developments within the banking and financial services sector. Speaking to State House correspondents afterward, the UBA chairman said commercial banks are no longer experiencing the severe foreign currency shortages that plagued the system throughout 2023 and early 2024. He attributed the improvement to ongoing policy adjustments and enhanced coordination between fiscal and monetary authorities.

 

The development marks a potentially significant turning point in Nigeria’s macroeconomic management. The country has faced persistent foreign exchange instability since mid-2023, when the government liberalised the naira and dismantled the long-standing multiple exchange rate regime. The policy shift, overseen by the Central Bank of Nigeria (CBN), initially triggered sharp currency depreciation, widened arbitrage opportunities and strained dollar supply channels.

 

Dollar scarcity had profound consequences. Manufacturers struggled to import raw materials, airlines complained of trapped revenues, foreign investors exited local markets, and inflation accelerated as the naira weakened. The crisis was compounded by a backlog of unmet foreign exchange obligations, which the CBN later confirmed ran into several billions of dollars.

 

Elumelu’s remarks suggest that recent measures (such as clearing portions of the FX backlog, tightening banking supervision and increasing transparency in currency trading platforms) are beginning to stabilise the market. Analysts note that the CBN has also introduced reforms aimed at curbing speculative activities and boosting diaspora remittances through formal channels.

 

“The true test of reform is liquidity and confidence,” said Professor Pat Utomi, political economist and founder of the Centre for Values in Leadership, in prior commentary on Nigeria’s economic reforms. “If market participants believe the rules are clear and consistently applied, capital will respond.” Elumelu’s optimism appears to align with that perspective, indicating that domestic banks are now able to meet legitimate foreign currency demands more efficiently.

 

However, economists urge caution. Dr. Bismarck Rewane, Managing Director of Financial Derivatives Company, has consistently argued that exchange rate stability requires sustained inflows, not episodic interventions. “Stability is not achieved by pronouncement,” he noted in a recent economic briefing. “It comes from productivity, exports, and credible monetary discipline.”

 

Indeed, while official channels may show improved liquidity, structural vulnerabilities remain. Nigeria’s foreign reserves fluctuate in response to oil price volatility, and crude oil production levels (long below OPEC quotas due to theft and infrastructure challenges) continue to influence dollar inflows. Without significant diversification of export earnings, experts warn that gains could prove fragile.

 

The government’s broader reform agenda also plays a central role. President Tinubu’s administration has implemented sweeping economic changes since assuming office in May 2023, including the removal of petrol subsidies and the unification of exchange rates. These policies were designed to eliminate distortions and restore fiscal sustainability, but they have also contributed to short-term inflationary pressures and social hardship.

 

In its 2024 Article IV consultation, the International Monetary Fund emphasized that exchange rate reforms must be accompanied by strong social protection measures and credible fiscal consolidation. “A unified and market-determined exchange rate is critical to restoring confidence,” the IMF stated, while urging authorities to protect vulnerable populations from adjustment shocks.

 

Elumelu’s intervention carries weight beyond symbolic reassurance. As one of Africa’s most prominent bankers and a major investor across the continent, his assessment reflects sentiment within Nigeria’s financial elite. If commercial banks indeed have improved access to foreign currency and are meeting corporate demand without severe delays, it suggests operational normalisation within the banking system.

 

Yet market participants will look beyond official optimism to empirical indicators: narrowing spreads between official and parallel exchange rates, declining FX forward premiums, improved foreign portfolio inflows, and rising non-oil export receipts. These metrics will ultimately determine whether the crisis has truly abated.

 

For now, the meeting in Abuja signals a narrative shift from emergency management to cautious stabilization. Whether this transition becomes durable depends on policy consistency, institutional credibility and Nigeria’s capacity to expand its foreign exchange earning base.

 

As economic historian Niall Ferguson has observed, “Confidence is the cheapest and most powerful stimulus.” The Tinubu administration appears to be banking on precisely that: restoring belief in Nigeria’s economic direction. Elumelu’s declaration that the dollar scarcity is over may be a milestone, but the sustainability of that claim will be judged not by words, but by the resilience of the market in the months ahead.

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