society
Lt General Waidi Shaibu; an Epitome of Selflessness, Altruistic and Unalloyed leadership
Lt General Waidi Shaibu; an Epitome of Selflessness, Altruistic and Unalloyed leadership.
By Comrade Oladimeji Odeyemi.
” This initiative is also central to my “Soldier First Concept”, which seek to deliberately prioritize the welfare and living condition of our officers and soldiers. It is worth reiterating that my Soldier First Concept is premised on the understanding that operational success is directly linked to the level of care and support provided to those entrusted with the defense of our beloved nation. The President Bola Ahmed Tinubu Barracks Phase Two, therefore, stands as a practical expression of my command philosophy”. Lt General Waidi Shaibu during the flagging off of the Phase Two of the Bola Ahmed Tinubu Barracks Construction Project in Abuja.
At the inception of the President Bola Ahmed Tinubu administration, one thing was clear to all, here was an enigma and a master strategist coming to tackle a most difficult and daunting job, after our economy, the task of winning the remnant of the war against terrorism and violent crimes in the Country.
Before the Tinubu administration came into the office, the previous administration for the most part have been able to contain the issue of insecurity to their best of abilities, but politics and ethnicity mixed with religion have also been a clog in the wheel of decisively dealing with this cankerworms.
Although the reins of governance fell into Tinubu’s way through a landslide victory at the 2023 elections, the task of fighting the last batch of terror has now be given to a certain General Waidi Shaibu by his appointment as the 25th Chief of Army Staff, (COAS, Nigerian Army) in October 2025 and by extension the man upon whom the biggest responsibility yet, in recent times fell upon not only to win a most unconventional warfare against terror and violent crimes, but to organize the Nigerian Army, in organization, motivation and infrastructure, more than in the fronts fighting terror. Therefore the tasks were legion.
Changing The Military With Servant Leadership Style.
Exactly four months after, the very unassuming gentleman and a General, Shaibu can be said to have equally achieved in legionary and legendary proportions by bringing his uniqueness into changing the Nigerian Army with his purposeful servant-leader military style of leadership in which the high morale of the soldiers was brought back and trust restored between the rank and file and the commanding officers.
Today, there is no organized terror attacks of the kind we used to see, only isolated soft-target attacks and ambushes as the capacity of Boko Haram, ISWAP, bandits and other enablers of violent crimes have practically been decimated and reduced to nothingness.
How Was General Shaibu Able To Do This?
There are a number of significant difficulties for today’s military – the global war on terrorism, weapons system acquisitions and personnel drawdowns have been a hindrance with Nigeria denied access to sophisticated weapons in the past and some past administration, mismanaging and embezzling of funds meant for weapons procurement.
The focus of this article is on one strategic component of the exemplary leadership of General Waidi Shaibu, who in spite of some odds, and international support and morale of our troops was still able to shape the Nigerian Army significantly as to make it functional, professional and a worthy army, a pride to the noble profession of the military, recognized all over the world for bringing violent crimes to its knees. And in just such a short time too.
Effectiveness Of General Shaibu’s Leadership.
As earlier stated, Shaibu’s servant leadership has been the major turning point in making the huge difference, from the period of his appointment, to date.
The Army’s definition of leadership is the process of influencing people by providing purpose, direction and motivation while operating to accomplish the mission and improving the organization.
Therefore an army leader is required to inspire and influence people to accomplish their goals.
General Shaibu simply put himself in the place of his soldiers, feeling their pain as his pain, knowing their needs as his needs — He wasn’t the boss who stayed to far from his troops, he lived among them.
Shaibu is a leader who motivates people both inside and outside the army to help them pursue their goals, focus on their thinking, and shape decisions for the better of the army.
General Waidi Shaibu took his unique leadership style to the world, appearing on the world stage in Liberia, when he reaffirmed Nigeria’s enduring leadership in regional peace and security, declaring that Liberia’s current stability was a direct result of Nigeria’s delibrate intervention , African solidarity and military sacrifices. In his speech at the Barclay Training Center, Monrovia, Liberia, where he was the Special Guest of Honor at the event marking the 69th Armed Forces Day Anniversary of the Armed Forces of Liberia. Here he was at the international stage strengthening not only the Nigerian Army but deepening Nigeria’s democracy by telling the whole world his resolve to exterminate terror as well as defend Nigeria’s democracy, a deep resolve to which he has played an exemplary role.
Such is the kind of servant leader that Shaibu is, his loyalty to Nigeria and to President Bola Ahmed Tinubu, never in doubt. He’s a soldier’s soldier.
Loyalty As Shaibu’s Watchword.
In leadership loyalty, although a vital ingredient, can only be acquired by those who are innately and inherently loyal. In the army, loyalty is perhaps more than just a need, it is a pillar upon which the military structure rests.
But Shaibu to date, has left no one in doubt where his loyalty lies, to the country, and to the President and the Commander in Chief.
In all the six zones of our dear country, the Army under General Shaibu has stayed true to the indivisibility of the country. Our country is safer today because of the unique leadership style, loyal and selfless service provided by the Chief of Army Staff.
Shaibu’s philosophy seems to echo the very words of the great military strategist, Napoleon Bonaparte, “as long as there is the self-determination to do what is best for the nation, every other consideration is secondary”.
These are the type of characteristics he said the army under him aims to instill in each solider, and to all intents and purposes, General Waidi Shaibu has done all of these.
Lesson From Having A Leader Like General Shaibu.
Being an exemplary leader in the army requires having mental strength. There is a common misconception that people who are physically strong are the only ones who make great leaders. But again, we have seen in the ever smiling gentle General that his greatest strength lies in his mental faculty and capabilities.
We have also seen in the example of Shaibu, a good leader needs to be mentally strong and able to make firm and sound minded decisions.
Fighting terrorism is more of intelligence gathering and counter-espionage, more of a game of wits than bare braggadio, when the enemy you are fighting is not the conventional Army and may even be lurking in the market place, mosques, churches, where civilians reside. Perhaps, this is where Shaibu in four months have won.
Mahatma Gandhi was an exceptional leader in that he was able to satisfy the basic psychological needs of his followers. Ghandi, a small frail man whom was soft spoken and practiced resolute leadership style, is a prime example of dexterity in leadership. He was able to move thousands of people to action in India and at the same time inspired the entire globe with his non-violent methods.
General Shaibu, with his soft spoken, almost shy nature, has been able to gain the confidence of his men, that today, under his leadership, the Nigerian Army is the pride of our dear Nation.
Today, we salute this exemplary leader, consummate soldier and meritorious Chief of Army Staff who came when his country needed him most and has continued to serve humanity and has impacted positively on this generation. His name in the annals of history, we are very sure of worthy, most irreproachable place in which he will be remembered for his selfless services rendered to motherland, saving Nigeria from being consumed by violent crimes and from political destabilization. A certain General Waidi Shaibu has continued to stand firmly behind the country and behind his President.
Comrade Oladimeji Odeyemi, an entrepreneur and an opinion moulder contributed this article from Ibadan, Oyo State.
How OPay Is Turning Product Architecture Into a Customer Service Advantage
In high-volume fintech markets like Nigeria, customer service can no longer sit at the end of the business process. When a platform serves tens of millions of users and processes millions of transactions every day, the old model of customer service, call centres, long queues, and manual complaint handling quickly becomes too slow, too costly, and challenging to scale.
The future of customer service in fintech is not just about answering calls faster. It is about preventing problems before they happen. This is where product design, technology, and risk systems begin to play a bigger role. Instead of reacting to customer complaints, modern fintech platforms are now building customer protection and support directly into the app experience itself.
OPay is one of the platforms showing how this shift works in practice.
Over the past few years, OPay’s product development has followed a clear pattern. New features are not only designed to make payments easier, but also to reduce errors, prevent fraud, and lower the number of issues that customers need to complain about. In simple terms, many customer service problems are stopped before users even notice them.
One of the strongest examples of this approach is OPay’s real-time fraud and scam alerts. Traditionally, customers only contact support after money has already left their account. At that point, the damage is done, emotions are high, and recovery becomes more complex. OPay’s system works differently. When a transaction looks unusual, based on amount, timing, behaviour, or pattern, the system raises a warning before the transfer is completed. This gives users a chance to pause, review, and confirm. In many cases, this stops fraud before it happens.
For users, this feels like protection built into the app, not an emergency response after a loss. For the business, it means fewer fraud cases, fewer complaints, and less pressure on customer support teams. This proactive model aligns with global fintech best practices, which prioritise prevention over recovery.
Another important layer is step-up security for high-risk or high-value transactions. As users move more money and rely more heavily on digital wallets, security cannot be one-size-fits-all. Adding too many checks to every transaction creates frustration. Adding too few creates risk. OPay balances this by applying stronger security only when it is needed. For example, biometric verification and additional authentication steps are triggered in sensitive situations. This keeps everyday transactions smooth, while adding extra protection when the risk is higher. This approach builds trust quietly. Users may not always notice the security working in the background, but they feel the result: fewer unauthorised transfers and fewer urgent problems that require support intervention.
Beyond visible features, OPay also runs behaviour-based risk systems in the background. These systems monitor patterns such as sudden device changes, unusual login behaviour, or transaction activity that does not match a user’s normal habits. When something looks off, the system responds automatically. Most users never see these checks. But their impact shows up in fewer failed transactions, fewer reversals, and fewer cases where customers need to chase resolutions. As a result, customer service interactions shift away from crisis handling toward simple guidance and assistance.
Together, these layers form what can be called an invisible customer service system. Many issues are intercepted early, long before they become formal complaints. User sentiment on social media provides real-world signals of how this system is being experienced. On X (formerly Twitter), some users have publicly shared their experiences with OPay’s responsiveness and reliability.
One user, @ifedayo_johnson, wrote, “Opay has refunded it almost immediately. Before I even made this tweet but I didn’t notice. logged it as transfer made in error on the Opay app and they acted almost immediately. Commendable. Thank you @OPay_NG. I’m very impressed with this!”
Another user, @EgbonAduugbo, shared “The reason I love opay so much is that you hardly ever have to worry, wait or call their customer service for anything cuz everything just works!”
While social media comments are not formal performance metrics, they matter. They reflect how real users feel when systems work smoothly and issues are resolved quickly, often without friction. This product-led customer service model becomes even more important when viewed in the context of OPay’s scale. At this scale, even minor improvements in fraud prevention or transaction success rates can prevent thousands of potential complaints every day. In this context, customer service is no longer driven mainly by headcount. It is driven by engineering choices, risk models, and system design.
OPay’s journey suggests what the future of fintech in Africa may look like. The next generation of leaders will not only be those with the most users, but those whose systems are designed to protect users, resolve issues quickly, and reduce friction at scale.
society
Phillips Esther Omolara : Answering The Call To Worship And Transforming Lives Through Gospel Music
Phillips Esther Omolara : Answering The Call To Worship And Transforming Lives Through Gospel Music
Introduction : Phillips Esther Omolara (Apple Of God’s Eye) is an Inspirational and passionate Nigerian gospel music minister, singer, and songwriter dedicated to spreading the message of Christ through her songs.
Background : I was born and brought up in Lagos State. I am a devoted gospel minister and a worship leader who began her musical journey in the children choir later graduated to adult church choir at a young age, leading praises and also a vocalist in the choir.
Early Life : I was born on April 8th 1990 in Lagos, Phillips Esther Omolara is a native of Oyo state in Ogbomosho.
Family : Got married to Phillips Oluwatomisin Omobolaji from Ogun State and our union was blessed with children.
Education : I went to Duro-oyedoyin nursery and primary school Ijeshatedo, Lagos, where I laid the foundation for my academic pursuits. For my secondary education, I attended Sanya Grammer school in Ijeshatedo, Lagos.
During my high school years, I was already deeply involved in church activities. After completing my secondary education, Phillips Esther pursed higher education at Lagos State Polytechnic (LASPOTECH).
Musical Style : Known for [e.g., Inspirational songs, Contemporary Worship, Highlife, Reggae, Traditional Yoruba], and my music blends spiritual depth with creative musicality.
INSPIRATIONS AND INFLUENCES : I have no specific role model in the gospel music industry. However, I have expressed my love for songs from several Veteran gospel artists who have influenced my musical journey.
Some of the gospel artists whose music i admires include:
* Mama Bola Are
* Tope Alabi
* Omije Ojumi
* Baba Ara
* Bulky Beks
Mission : My ministry focuses on leading people to the presence of God and creating an atmosphere for miracles.
CHETACHI NWOGA-ECTON EMPOWERS 300 WIDOWS IN IMO
A renowned humanitarian and proud daughter of Mbaise in Imo State, High Chief (Dr.) Princess Chetachi Nwoga-Ecton, has empowered over 300 widows and vulnerable women across the Owerri Zone, in a remarkable demonstration of compassion and service to humanity.
The empowerment programme, which took place at the Palace of the Eze of Ngor Okpala, HRH Eze Engr. Fredrick Nwachukwu, brought together community leaders, traditional rulers, women groups and beneficiaries from different communities within the zone.
During the event, the widows received food materials and cash support, aimed at helping them meet basic needs and strengthen their small-scale businesses.
The initiative was widely applauded as a timely intervention to support women who often face severe economic hardship after losing their spouses.
Many of the beneficiaries expressed heartfelt appreciation to High Chief (Dr.) Nwoga-Ecton, describing the empowerment as a lifeline that would help them take better care of their families.
Some widows, while offering prayers for the philanthropist, noted that the gesture had restored hope and dignity in their lives.
Fondly known as Ada Imo and Adaure, High Chief (Dr.) Princess Chetachi Nwoga-Ecton has earned widespread admiration for her consistent humanitarian efforts both within Nigeria and internationally.
Through her philanthropic activities and foundations, she has continued to support widows, children, and vulnerable communities with interventions in healthcare, welfare and economic empowerment.
Community stakeholders who attended the programme commended the Mbaise-born philanthropist for her generosity and dedication to uplifting the less privileged, noting that her actions reflect true leadership and compassion.
Observers say the initiative further reinforces her growing reputation as one of the most impactful humanitarians of this generation, whose commitment to humanity continues to inspire hope across Imo State and beyond.
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