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Africa’s Global Bank, UBA is Now Available on Apple Business Chat

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Lagos, {19th May 2019} —United Bank for Africa (UBA) Plc, on Thursday, announced that the services of its Chatbot, Leo is now available for customers on Apple Business Chat, where its users can communicate directly with businesses using the Messages app on iPhone and iPad.

“As a brand focused on providing excellent customer experience, we are always looking for new ways to serve our customers easily and on time; we are therefore thrilled to support Apple Business Chat, which gives us a powerful and engaging connection with our customers,” said Mr. Kennedy Uzoka, Group Managing Director of UBA, who spoke at the launch of the service in the bank’s Head office on Thursday. “Most of our customers prefer iOS, and we always want to exceed their expectations when they experience UBA. Apple Business Chat makes communicating with us as easy as messaging a friend, so we expect it will quickly become our customers’ preferred customer service channel.” 

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He explained that UBA customers can now use the services of LEO, through the Apple Business Chat to open an account, buy airtime, check account balance, make account transfers and pay bills. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

Uzoka said, “Today, we are covering a segment that has been missing for some time. It is our desire to ensure that we put Leo everywhere, and today it is now on the IOS platform as the users approached us that they needed to enjoy the service which Facebook and WhatsApp users had been enjoying from LEO. Consistently, we have been the first in the use of intelligence banking, this is the first time this is happening in Africa. LEO is live in English on the IOS platform, and by the end of October, it will be live in other languages. As you know, LEO is already on WhatsApp and Facebook  in English, French, Portuguese and Swahili languages.” 

To start Apple Business Chat, customers can click the ‘Chat with Messages’ button on UBA’s website or in mobile banking app, available in the App Store. A conversation with UBA’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.

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The Group Head, Online, Banking, Austin Abolusoro, who spoke at the event said the bank is always looking for ways to improve upon its services to its teeming customers. 

“We are leading financial industry AI in Africa. Our customers have been increasingly asking for mobile services that make their lives easier, and Leo has become a growing choice for his convenience and personal solutions, Over a million customers are already on the LEO platform. Before now, customers can only come to the bank, but today we are on social media as well as on the IOS platform, and the launch of LEO has helped customer to get their complaints resolved without physically visiting the bank. Leo makes use of available data to resolve complaints and where more information is needed, Leo will transfer the customer to human agents.”

“As we continue to advance our work on AI-driven developments, it is important that we listen to our users today and further enhance Leo to align to client feedback in order to better meet and anticipate needs and even continue to give them increased value,” Abolusoro added.

He added that Apple Business Chat is available in beta for users and businesses around the world, and is built into iOS 11.3 and higher. For more information, visit: apple.com/ios/business-chat.

United Bank for Africa, Africa’s global bank, was founded 70 years ago in Nigeria and today, operates in 20 African countries and in the United Kingdom, the USA and with presence in France. UBA serves over 17 million customers across the globe with more than 1000 branches and touch points. In 2018, the bank received the award of Africa’s Best Digital Bank by the Banker’s magazine.

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10 COSTLY MISTAKES TO AVOID WHEN BUYING A LAND IN NIGERIA BY Dennis Isong

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10 COSTLY MISTAKES TO AVOID WHEN BUYING A LAND IN NIGERIA BY Dennis Isong

 

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Purchasing land in Nigeria is one of the most major real estate investments, requiring careful thought and extensive research. While purchasing land has enormous potential for growth and financial gains in the future, there are a number of obstacles that potential buyers must avoid to guarantee a safe and successful transaction. This article examines ten expensive blunders that people should stay away from while investing in Nigerian real estate.

 

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10 COSTLY MISTAKES TO AVOID WHEN BUYING A LAND IN NIGERIA BY Dennis Isong

These mistakes have the ability to compromise the integrity of the investment, ranging from ignoring zoning laws and physical inspections to missing important paperwork and falling for enticing offers. Aspiring landowners may protect their investments and make wise choices in the dynamic and ever-changing Nigerian real estate market by being aware of these typical blunders and actively avoiding them.

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THE MISTAKES TO AVOID

1. Failure to Conduct Proper Due Diligence:

Conducting due diligence involves researching the property’s history, including any legal disputes, outstanding taxes, or encumbrances. Consult with legal professionals to ensure that the property has a clear title and is free from legal complications.

2. Ignoring Land Documentation:

Land documentation, such as the Certificate of Occupancy (C of O), survey plan, and deed of assignment, are critical. Ensure that these documents are authentic, up-to-date, and legally binding. A legal expert can assist in verifying the legitimacy of these documents.

3. Bypassing a Professional Survey:

A professional survey helps to accurately determine the land boundaries and prevent boundary disputes. Engaging a licensed surveyor ensures that the land’s dimensions are accurate, and potential issues like encroachments are identified and addressed. Charts the coordinates of the property and verify at Surveyor’s General office.

4. Disregarding Zoning Regulations:

Understanding local zoning laws is crucial to ensure that the land is suitable for your intended use. Zoning regulations dictate what type of development is allowed in a specific area. Non-compliance can lead to legal issues and the inability to use the land as planned.

5. Skipping Physical Inspection:

Physically inspecting the land allows you to assess its current state, the neighborhood, and its proximity to essential services. It also helps in identifying any potential environmental concerns or risks that may not be evident through online information.

6. Neglecting Community and Environmental Factors:

Examining community dynamics involves understanding the local community’s acceptance of the proposed development. Additionally, assessing potential environmental risks, such as flooding or contamination, is vital for the long-term viability and safety of the investment.

7. Incomplete Title Transfer:

Ensuring a complete and legal title transfer is crucial. Confirm that the seller has the legal right to sell the property, and all necessary paperwork, including the change of ownership, is completed. Failure to do so might lead to legal disputes in the future.

8. Ignoring Infrastructure Development Plans:

Being aware of government plans for infrastructure development in the area can significantly impact the land’s value. Upcoming projects like roads, schools, or commercial centers can positively influence property prices, making it a more attractive investment.

9. Not Confirming Land Ownership:

Verifying the seller’s ownership through land registry records is essential. This ensures that there are no competing claims to the property and helps prevent potential legal issues arising from disputes over ownership. This usually happens when you buy land from Omo onile. If at all you are convinced of their authenticity, ensure that you begin its development immediately.
It’s advisable to buy from only those you trust and that have adequate knowledge of Real Estate.

10. Falling for Unrealistic Deals:

If a deal seems too good to be true, it’s crucial to investigate thoroughly. Unrealistically low prices may indicate hidden issues, such as title disputes, undisclosed liabilities, or fraudulent activities. Seek professional advice and proceed cautiously to avoid falling victim to scams or financial losses.

Dennis Isong is a TOP REALTOR IN LAGOS. He Helps Nigerians in Diaspora to Own Property In Lagos Nigeria STRESS-FREE. For Questions WhatsApp/Call 2348164741041

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NASRE Review: Lagos’ Discount Food Initiative Propels National Call for Economic Resilience

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SANWO-OLU CONGRATULATES LAGOS HOS, MURI-OKUNOLA AT 50

NASRE Review: Lagos’ Discount Food Initiative Propels National Call for Economic Resilience

As Nigeria grapples with staggering inflation rates, reaching a distressing 31.7%, Nigerian Association of Social and Resourceful Editors, NASRE, stress that Lagos State emerges as a beacon of hope with its innovative approach to tackle the dire economic situation.
NASRE Review: Lagos' Discount Food Initiative Propels National Call for Economic Resilience
In response to the escalating cost of living, Lagos has pioneered the “Ounje Eko” food markets initiative, offering discounted prices on essential commodities across the state. This groundbreaking initiative, spearheaded by Governor Babajide Sanwo-Olu, not only alleviates the financial burden on its residents but also sets a precedent for nationwide adoption amidst the prevailing economic turmoil.
The latest Consumer Price Index (CPI) report from the National Bureau of Statistics (NBS) paints a grim picture of Nigeria’s economic woes. Headline inflation has surged to 31.7%, the highest level recorded since April 1996, exacerbating the hardships faced by ordinary Nigerians. Of particular concern is the soaring food inflation, which stands at a staggering 37.9% in February 2024.
This relentless upward trajectory in food prices has triggered protests and heightened the risk of food insecurity, with the International Monetary Fund (IMF) warning that 8.0% of Nigerians are at high risk of food insecurity.
Amidst this economic turmoil, Lagos State has taken proactive measures to cushion the impact of high food prices on its residents through the “Ounje Eko” food markets initiative. Operating exclusively on Sundays across 57 locations in the state, these markets offer a 25% discount on staple food items, including rice, beans, garri, bread, eggs, tomatoes, and pepper.
The initiative incorporates innovative measures to ensure transparency and prevent exploitation, such as the introduction of a voucher system and careful selection of independent payment solution providers and food vendors. Prices of staple food items have been clearly outlined, fostering transparency and accountability.
The success of the Lagos Discount Food Initiative underscores the urgent need for similar interventions across the nation. State governments are urged to emulate Lagos’s proactive approach and establish discounted food markets to ease the burden on their citizens.
Furthermore, the federal government must lend its support by providing financial assistance and logistical support to scale up these initiatives nationwide. Expanding the initiative to all states across Nigeria holds immense potential to alleviate the burden of skyrocketing food prices and mitigate the widespread economic hardships inflicted by inflation. Adopting this model nationwide will help ease financial strain and enhance food accessibility for all socio-economic strata, fostering social cohesion and stability.
Finally, a nationwide rollout of discounted food markets would stimulate consumer spending, boost local economies, and contribute to the overall well-being and resilience of communities nationwide. By embracing this initiative, all states have an opportunity to demonstrate proactive governance, prioritize the welfare of their citizens, and contribute to the collective effort of building a more equitable and prosperous Nigeria.

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At Polaris Bank IWD Webinar, Guest Speakers Advocates Empowering Opportunities for Women

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At Polaris Bank IWD Webinar, Guest Speakers Advocates Empowering Opportunities for Women

 

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At Polaris Bank IWD Webinar, Guest Speakers Advocates Empowering Opportunities for Women

…as CEO, Kayode Lawal highlights the indispensable contributions of women to societal progress, economic development

 

Polaris Bank’s International Women’s Day (IWD) webinar themed: ‘Empowering Voices: Women Leading Change,’ offered a dynamic platform for insightful conversations. The 2024 International Women’s Day (IWD) theme “Inspire Inclusion,” recognizes that despite progress made, women face significant obstacles to achieve equal participation in the economy.

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At Polaris Bank IWD Webinar, Guest Speakers Advocates Empowering Opportunities for Women

 

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Held on March 12, 2024, at the Bank’s Victoria Island, Lagos headquarters, the webinar featured a distinguished panel of experts who discussed various aspects of women’s empowerment and inclusivity. The event witnessed participation from customers and staff alike. The two guest speakers, who focused on inclusion in the workplace and inclusive health, did a phenomenal job.

The two panelists drawn from diverse fields, delved into crucial topics such as; self-esteem, mental wellness, workplace policies, and the importance of inclusive infrastructure. They emphasized the need for collaborative efforts from all segments of society to support women in realizing their aspirations.

Ms. Solape Akinpelu, CEO and co-founder of HerVest, a fintech company, highlighted the significance of inclusivity and called for concerted action to dismantle societal narratives that undermine women’s capabilities.  She stressed that women are not helpless and advocated for proactive measures to counter sub-conscious biases.

On her part, Dr. Ifeyinwa Nwakwesi, CEO of Healthy Living Services Nigeria Ltd., provided valuable health tips for women to balance their professional and family lives; while prioritizing their well-being. Dr. Nwakwesi underscored the pivotal role of women in maintaining family health and urged them to shield themselves from undue pressures.

Earlier in his opening remarks, Polaris Bank’s Managing Director/CEO, Mr. Kayode Lawal emphasized the indispensable contributions of women to societal progress and economic development. He reaffirmed the Bank’s commitment to fostering an inclusive workplace culture that values diversity and empowers women to excel.

Reflecting on the global theme of IWD 2024, “Inspire Inclusion,” Lawal highlighted the importance of creating a culture where everyone feels valued and respected. He reiterated Polaris Bank’s dedication to providing a conducive work environment for its female workforce, free from biases and discrimination.

In her own contribution, Bukola Oluyadi who has oversight on Sustainability in Polaris Bank, emphasized the importance of connecting with women in the workplace. According to her, when women feel appreciated and encouraged to bring their best to the table, it enhances their sense of value and contribution.

The webinar concluded with a call to action for all stakeholders to prioritize inclusivity and collaborate towards creating equitable opportunities for women in all spheres of life.

Polaris Bank, was adjudged Nigeria’s Digital Bank of the Year in 2023, 2022 and 2021 in Business Day’s Banks and Other Financial Institutions (BAFI) Awards.

 

-END-

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