Business
UBA Introduces First of its Kind Scan To Resolve Complaint Portal
UBA Introduces First of its Kind Scan To Resolve Complaint Portal
Africa’s Global Bank, United Bank for Africa (UBA) Plc, has unveiled a Quick Response solution code, qrdispute.ubagroup.com:8088 called the ‘Scan to Resolve Complaint’ Portal with code aimed at enhancing satisfaction and swiftly addressing customers’ disputes.
The first of its kind innovative platform marks another significant step by the bank to revolutionise customer service and streamline complaint resolution processes.
The ‘Scan to Resolve complaint’ portal is a QR-code-based qrdispute.ubagroup.com:8088,-portal conceptualised by the bank to proffer timely solution to customers’-challenges, without them having to visit the bank or branch.
With the portal, a variety of concerns including challenges around failed transactions will be quickly resolved from the comfort of their homes and business places.
UBA’s Head, Digital Banking, Olukayode Olubiyi, who spoke on the workings and benefits of the ‘Scan and Resolve Complaint’ portal explained that with the platform, difficulties with transactions on web, Point of sale machines (PoS) and Automated Teller Machines will immediately get responses and be treated within 72 hours.
“Our customers are at the heart of our business, that’s why we keep going the extra mile to constantly innovate in a bid to satisfy them. As the name implies, Scan and Resolve Complaint, is a solution driven portal which attends to complaints and issues of customers fast and promptly,” he explained.
He also disclosed that the portal is loaded with many benefits including ease of transactions, adding that “henceforth, customers are only required to scan and log in complaints while each complaint would be integrated into the portal register to make resolution seamless which also reduces customer hassles.”
According to Olubiyi, when these complaints are made, there will be an Instant verification process and notifications will be sent to customers while resolution will commence immediately with the overall aim to satisfy customer.
UBA’s Group Head, Customer Experience, Michelle Nwoga said the bank is always on the look-out to provide exceptional services to customers, and has over time developed various strategies to ensure that its service delivery is continuously upgraded to remain the bank of choice.
“UBA aims to provide the best value possible for its customers through a more interactive, user-friendly interface that will make countless opportunities available for the customers from the comfort of their homes,” she stated.
United Bank for Africa is one of the largest employers in the financial sector on the African continent, with 25,000 employees group wide and serving over 35 million customers globally. Operating in 20 African countries and in the United Kingdom, the United States of America, France and the United Arab Emirates, UBA provides retail, commercial and institutional banking services, leading financial inclusion and implementing cutting edge technology
Business
HOUSE OF BIMPE FIT GAINS ATTENTION WITH TRENDY UNISEX FASHION LINE
HOUSE OF BIMPE FIT GAINS ATTENTION WITH TRENDY UNISEX FASHION LINE
LAGOS — A fast-rising fashion brand, House of Bimpe Fit, is making waves in the style scene with its collection of modern, elegant outfits designed for both men and women.
The brand, which showcases a blend of contemporary and classic designs, is quickly attracting attention for its attention to detail and quality finishing. From sharply tailored men’s native wears and suits to chic, figure-flattering outfits for women, House of Bimpe Fit is positioning itself as a go-to destination for fashion lovers seeking both style and comfort.
Speaking on the brand’s vision, the management emphasized its commitment to delivering “quality outfits for both men and women,” ensuring customers step out with confidence and class regardless of the occasion.
Fashion enthusiasts have particularly praised the brand’s versatility, as it caters to a wide range of tastes—from corporate elegance to casual sophistication.
With an active presence on social media, especially on TikTok via @house_of_bimpefit, the brand is leveraging digital platforms to reach a broader audience and showcase its latest collections.
Industry watchers say House of Bimpe Fit is one to watch, as it continues to carve a niche for itself in Nigeria’s competitive fashion industry.
For inquiries, customers can contact the brand via phone at 0802 686 6277.
Business
Jafad College of Nursing Science Showcases Excellence at Matriculation, Capping Ceremony for 158 Nursing Students
Jafad College of Nursing Science Showcases Excellence at Matriculation, Capping Ceremony for 158 Nursing Students
By Agholor M.O
Jafad College of Nursing Science, Oru Ijebu Ogun State, has once again demonstrated its commitment to excellence in healthcare education as it matriculated and inducted into Nursing Training, 158 students of the N.D 2025/2026 academic session in a well attended and inspiring ceremony which took place on Wednesday, 8th of April 2026 at the College premises, Oru Ijebu, Ogun State
The event began with a colourful academic procession of the matriculating students led by their Class Coordinator Mrs B.O. Okuboyejo, alongside principal officers of the college, including the Student Affairs Officer, Mrs Fijabi; College Accountant, Mrs Funmilayo Victoria Alao; Librarian, Mr Jonathan Olusola Fatokun; Registrar, Mr Mojeed Adewale Lawal; and the Acting Provost, Ms Olufunmilola Akintayo.
In her welcome address, the Acting Provost charged the new students to embrace discipline, dedication, and professionalism, noting that Jafad College provides a strong academic and moral foundation needed to thrive in the ever demanding healthcare sector.
The ceremony attracted dignitaries, including Mr Abdulhameed, JAMB Zonal Coordinator, Abeokuta, Ogun State, further underscoring the institution’s growing reputation.
Delivering the matriculation lecture, Mrs Oyelayo Toyin Adeola, a registered nurse educator from Olabisi Onabanjo University Teaching Hospital, spoke on the theme: *“The Journey of Admission to Graduation: Strategies for a Successful Outcome – Learner and Teacher Perspective.”* She emphasized the importance of goal-setting, effective study habits, time management, and active student teacher collaboration. She also highlighted the need for resilience, ethical conduct, and continuous self-improvement, describing nursing as both a calling and a profession that demands compassion, competence, and lifelong learning.
The ceremony reached a symbolic peak with the capping and stripping of the students by experienced registered nurses from Ogun State Hospital, Ijebu Ode, officially ushering them into the noble nursing professional Training.
Parents and guardians expressed satisfaction with the quality of organization and training standards, while the students beamed with excitement as they began their professional journey.
With its experienced faculty, structured training, and commitment to producing competent and compassionate nurses, Jafad College of Nursing Science continues to stand out as a top choice for aspiring healthcare professionals in Ogun State and beyond.
Business
FirstBank Partners Eko Hotels & KEY Academy for ChessMasters 2026 Tournament
FirstBank Partners Eko Hotels & KEY Academy for ChessMasters 2026 Tournament
Lagos, 30 March 2025 – FirstBank, West Africa’s premier financial institution and the leading financial inclusion service provider, has announced its strategic sponsorship of the second edition of ChessMasters, Africa’s largest school chess tournament. The announcement was made at the official press conference of the tournament held on 16 March 2026 at Eko Hotels and Suites, Lagos.
ChessMasters is an annual chess tournament designed to equip the next generation with critical thinking, problem-solving, and leadership skills. The competition targets children in primary school aged between 6 and 11 years old. Organised by Eko Hotels and Suites & KEY Academy , ChessMasters was created to provide thousands of children across Nigeria with opportunities to develop modern educational skills, bringing schools together on a national stage.
Speaking at the press conference, Olayinka Ijabiyi, Acting Group Head, Marketing & Corporate Communications at FirstBank, said, “Our sponsorship of ChessMasters 2026 reflects our commitment to building talents and communities, driving inclusion, and deepening engagement through our First@Sports initiative, a platform that celebrates talent and promotes social impact through sports. With over a century of supporting legacy sports in Nigeria, we are proud of our enduring partnerships – 105 years with the Georgian Cup, 65 years with the Lagos Amateur Golf Championship and 35 years with the Dala Hard Court Tennis Championship.”
Ijabiyi further highlighted how the sponsorship aligns with FirstBank’s sustainability pillars of Education, Health, and Welfare. “We recognise the potential of chess to help school-age children challenge themselves, think critically, and compete at the highest level, hence we see the tournament as a launchpad for a pan-African movement leveraging chess as a tool for education, empowerment, and leadership development. We are utilising this platform as another avenue to promote social impact and drive positive change in the community.”
Caline Chagoury Moudabar, Director and Co- Founder of ChessMasters and her partner Damilola Okonkwo of Key Academy, expressed appreciation for FirstBank’s support, noting that the partnership will help scale the impact of ChessMasters and inspire more schools to participate. “We are happy to welcome FirstBank on board. This collaboration will boost chess development in Nigeria and promote critical thinking among young minds. With support from partners like FirstBank, we are opening the doors of participation to more children and more schools in this year’s edition.”
Prince Adeyinka Adewole, Vice President of the Nigeria Chess Federation, commended the initiative, emphasising its role in nurturing future chess talents. “Chess connects people, ideas, and opportunities. It teaches children to be analytical, patient, and manage their time and resources effectively. Chess also improves concentration and has been particularly beneficial for children with autism.”
The second edition of ChessMasters will be held on Saturday, 2 May 2026 at Eko Hotels and Suites, Lagos. The competition is open to 150 schools across Lagos, with over 700 students expected to participate and vie for a total prize pool of N10 million.
FirstBank’s involvement in the 2026 edition of the tournament reinforces the potential of ChessMasters to become a launchpad for African children, leveraging chess as a tool for education, empowerment, and leadership development.
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